Is it possible to change the screen lock pin on a Galaxy S5 without doing a hard reset.

[narie0325]

Is it possible to change the screen lock pin on a Galaxy S5 without doing a hard reset. I just starting using the feature today. I enter a pin and reconfirm it. Walked away from the phone and when I went back to it and enter the pin I chose it keep telling me "incorrect pin". Samsung and Google support are saying my only option is hard reset since your can no longer change it with Android device Manager and I do not have a "findmymobile" account setup already. PLEASE HELP!!!!!!!!!

Thx in advance!
Narie

 

[Almeuit]

re:

Hello!
I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.

 

[narie0325]

Unfortunately that feature no longer works as Samsung has disabled it even though you can still go through the process. Strangely, my phone continue to say locked by Android Device Manager. Samsung says that they use "findmyphone" now,but it has to be activated before this issue happens.