After 5.1.1 update, S5 Back and Recent/Menu buttons don't work, how can I get them working again?

[lynstks]

After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

After the 5.1.1 update on my T-Mobile Galaxy S5, the Back and Recent/Menu buttons just plain do not work -- no light, no function. I've tried the recommended fixes in power settings, touch light time in display, activesync, and I've even done a factory reset. I use several apps that are useless to me now because they don't have their own back or menu buttons. Is there no option left besides downgrading to 5.0, where those buttons still worked?

 

[ironass]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

After the 5.1.1 update on my T-Mobile Galaxy S5, the Back and Recent/Menu buttons just plain do not work -- no light, no function. I've tried the recommended fixes in power settings, touch light time in display, activesync, and I've even done a factory reset. I use several apps that are useless to me now because they don't have their own back or menu buttons. Is there no option left besides downgrading to 5.0, where those buttons still worked?

Are you on the original T-Mobile (USA) Android 5.1.1 firmware... OF6

or the newer, bugfix, update for T-Mobile (USA) Android 5.1.1 firmware... OG6

 

[lynstks]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Not exactly sure what you mean -- it was the 5.1.1 update followed by the Stagefright update

 

[lynstks]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

I see what you mean now -- it's OG6

 

[ironass]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Have you tried installing a 3rd party launcher, such as Nova Launcher, free from the Play Store, to see if the issue with the 2 soft keys persists?

 

[lynstks]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

No, haven't ever tried another launcher.

 

[Hassan272]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Don't know what might be causing this, probably a firmware issue. However, there's an app called 'Back button' that will grant you access to on-screen navigation buttons, and that could be your fix for the meantime. Give it a try.

Posted via the Android Central App

 

[lynstks]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Never knew that app existed, thanks! It does "back" and "recent" -- still doesn't do "menu", but the back button helps a lot.
Now if there was just something to give me back a menu within an app without rooting!

 

[ironass]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Now if there was just something to give me back a menu within an app without rooting!

What happens if you long press the left soft key when you are within an app?

 

[lynstks]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Absolutely nothing. No light, no function.

 

[IMANUT46]

Absolutely nothing. No light, no function.

Try SETTINGS, DISPLAY, TOUCH KEY LIGHT DURATION. Pick the length.

Verizon Samsung Galaxy S5 Lollipop 5.0

 

[lynstks]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Did that way back, it was in my initial post here. I tried everything I could find before I posted here. Any other ideas?

 

[IMANUT46]

Re: After 5.1.1 update, S5 Back and Recent/Menu buttons don't work

Did that way back, it was in my initial post here. I tried everything I could find before I posted here. Any other ideas?

No. Sorry I missed that.

Verizon Samsung Galaxy S5 Lollipop 5.0

 

[Andrea Trotta]

Same for me, with nexus 4 and the latetest update to 5.1.1