To ctygrl917
That worked.
Okay, so how in the HECK did you to come to know that!!!
Reading an hour, I've mostly come up with more people endorsing this issue and the same solution we've probably all tried -clearing data & cashe - which of course does nothing. A few people went the dreaded "factory reset" and "hopefully restore" method. Laborious and perilous as that can be, the reports were it didn't fix the problem.
Before this I was able to put away 1:48hrs(including a scary backup which didn't play nice with the small concern of MY CALENDAR!) with a very nice and patient tmobile tech and his supervisor. Finally, after the 'umpteenth' remedy the problem seemed resolved, I thanked them profusely.
Unfortunately, the final solution didn't stick and I don't know how to tell them thanks for wasting 2hrs with that long series of ineffective procedures.
Now yours solved the problem and worked immediately.
So, my question remains: how would you know this and a t-mobile Tech not? You seem more like a City Girl than a cellphone tech to me, just look at that pretty smile,... (yup, pretty grl city girl, not techie nerd, not one bit)
City girl 917, I'd like to call you "a scholar and a gentleman" but I don't know the female equivalent.
Anyway, you're a real mensch.
Thanks so much,
Howard