Problem with Galaxy S5 Contacts App and possible virus
I am working on a S5 issue where the Android Contacts app keeps freezing. I figured out there is a specific contact that has been duplicated (so some unknown reason) several times (approximately 100-1,000 times). This contact also has a character of 3 dots before and after the name. I checked the contact on my Exchange but it is fine there are apparently 3 of the same contact and one of them contained a .wrf file. I have no idea what this is so I deleted the file out of the contact itself.
No matter what I've done I can't seem to remove all the contacts from appearing on Android. I tried using another contacts app and again it appears and freezes again. I have deleted a few of the duplicates and the original contact but there are to many. When in the app, you have but a few minutes before the app freezes and crashes. So i've able to delete about 3 contacts (the same duplicates) all in different times because there is no chance to delete more than one contact before a crash. I've cleaned the app's cache and cleared data, I've done the same with the phone, I've changed the phone, it keeps happening and I have no idea of a next step. Can anyone assist? I believe its this contact but I can not be sure of course.
I am working on a S5 issue where the Android Contacts app keeps freezing. I figured out there is a specific contact that has been duplicated (so some unknown reason) several times (approximately 100-1,000 times). This contact also has a character of 3 dots before and after the name. I checked the contact on my Exchange but it is fine there are apparently 3 of the same contact and one of them contained a .wrf file. I have no idea what this is so I deleted the file out of the contact itself.
No matter what I've done I can't seem to remove all the contacts from appearing on Android. I tried using another contacts app and again it appears and freezes again. I have deleted a few of the duplicates and the original contact but there are to many. When in the app, you have but a few minutes before the app freezes and crashes. So i've able to delete about 3 contacts (the same duplicates) all in different times because there is no chance to delete more than one contact before a crash. I've cleaned the app's cache and cleared data, I've done the same with the phone, I've changed the phone, it keeps happening and I have no idea of a next step. Can anyone assist? I believe its this contact but I can not be sure of course.