Textra problem

[IMANUT46]

Somehow my Textra has become corrupt. When I go to settings, I have an option for Hey Bot. That came from a textra generated message. I deleted the message, but the item still shows in the menu. How do I get rid of it?

Smartphone, Samsung Galaxy S5, Lollipop 5.0, Verizon network

 

[sydneycooper1979]

It's a new feature with the latest update. It's basically app support. Not sure how to get rid of it.

 

[BlurryEyed]

Somehow my Textra has become corrupt. When I go to settings, I have an option for Hey Bot. That came from a textra generated message. I deleted the message, but the item still shows in the menu. How do I get rid of it?

Smartphone, Samsung Galaxy S5, Lollipop 5.0, Verizon network

You try the basics? Like..turning it off/on again?

 

[IMANUT46]

It's a new feature with the latest update. It's basically app support. Not sure how to get rid of it.

Here I thought it was my system. You would like to think that the developer would tell its users that it's now included. Maybe there is a user out there that knows how to get rid of it. Anyway, thanks for getting back to me.

Smartphone, Samsung Galaxy S5, Lollipop 5.0, Verizon network

 

[IMANUT46]

You try the basics? Like..turning it off/on again?

Yes I did. I even reinstalled it.

Smartphone, Samsung Galaxy S5, Lollipop 5.0, Verizon network