Unknown icon in notification bar and no service

Oscar G

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Jul 20, 2016
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Hi guys, I'm new to this forum so I hope this is the right place for my question. First off alĺ I have a Samsung Galaxy S5 neo.

(Sorry for my bad english.)

This is what happend: I'm in Spain for two weeks with some friends yesterday evening (the second day of our vacation) we had some fun and we decided to jump in the pool with our clothes on. But of course I forgot to take out my phone of my pants. When we got out of the pool I noticed it. I took my phone, but it didn't react: no screen, no vibrations, no notifacation light. I took off the back cover (it was a little bit wet inside) Then I took out the battery, the sd and sim card and I putted it in the sun (we don't had rice).After 3 hours it was getting dark and I decided to try my phone. And I was happy, because he worked 😃. I tried some things like camera, wifi, bluetooth and it was all good. So I turned it off and putted my sd and sim card back in and turned it on again. It asked my pin code so far so good, but then my phone said their was no service and the icon that show you if you have a good mobile network connection changed in something weird.

db8ecf6234525c930ddd9b900355917f


eb8ca0cc72bc32fd71b20dc0cf71f052


dd46fdaf0016619a12dc3f6725231081


I turned the phone on and off several times, took the battery out while it was on, tried 2 other sim cards, but it doesn't change (the sd card is working).
I hope someone can help we with this problem en maybe know a solution or something.
 

mhinc

Well-known member
Dec 27, 2012
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Hi guys, I'm new to this forum so I hope this is the right place for my question. First off alĺ I have a Samsung Galaxy S5 neo.

(Sorry for my bad english.)

This is what happend: I'm in Spain for two weeks with some friends yesterday evening (the second day of our vacation) we had some fun and we decided to jump in the pool with our clothes on. But of course I forgot to take out my phone of my pants. When we got out of the pool I noticed it. I took my phone, but it didn't react: no screen, no vibrations, no notifacation light. I took off the back cover (it was a little bit wet inside) Then I took out the battery, the sd and sim card and I putted it in the sun (we don't had rice).After 3 hours it was getting dark and I decided to try my phone. And I was happy, because he worked ??????. I tried some things like camera, wifi, bluetooth and it was all good. So I turned it off and putted my sd and sim card back in and turned it on again. It asked my pin code so far so good, but then my phone said their was no service and the icon that show you if you have a good mobile network connection changed in something weird.

https://gyazo.com/db8ecf6234525c930ddd9b900355917f

https://gyazo.com/eb8ca0cc72bc32fd71b20dc0cf71f052

https://gyazo.com/dd46fdaf0016619a12dc3f6725231081

I turned the phone on and off several times, took the battery out while it was on, tried 2 other sim cards, but it doesn't change (the sd card is working).
I hope someone can help we with this problem en maybe know a solution or something.

Hey there, based on your images it's basically saying no service. Since you have tried 3 SIM cards and none work, it sounds like something to do with the SIM card port in the phone. May have got wet and caused some damage.
When you don't have a SIM card in the phone does it say NO SIM?
Wondering if maybe the radio is damaged as well for cell service in general.