Voicemail icon disappeared

[Tisha722]

Hi, my vm icon disappeared after my last system update. How do I get it back?

 

[B. Diddy]

Visual voicemail? You can typically access your voicemail by long-pressing the "1" on the dialer keypad.

 

[Tisha722]

Sorry, I should have been a bit more specific. I can still access my vm. Just for some strange reason I no longer receive the vm notification when I have a new vm waiting.

 

[Tisha722]

I still use the old school way to check my messages. Scared Verizon will charge me for using visual vm.

 

[B. Diddy]

Does this persist in Safe Mode? https://support.t-mobile.com/docs/DOC-10696 Or after wiping the cache partition? https://support.t-mobile.com/docs/DOC-10683