I'm coming from the Note 4, which had an internal phone speaker that could be turned up very loud. On my new Edge+ (which I love by the way) I have the volume set to maximum and it's just right for normal conversations outside. I would have expected the volume to be at two-thirds or a little higher at this level. On the other hand, the external speakerphone is very loud in comparison. This may be normal for this model though. It's certainly not a deal-breaker for me, but I thought I would check with you guys to see what your experience has been. Thanks.