Unable to sell my phone!!!!

[Snappy Phoenix]

I did a factory reset / cache partition wipe and sold it to a guy, now he is telling me that the phone says it is locked to my previous Google Account that was used to sign in to the device so I gave him my email/password but when he signs in, it says that he needs to sign in using one of the owners accounts used on this device! but this is the account, I don't have any other Gmail account since 2 years

I then googled this problem and I saw many people experiencing the same issue and the solution was to load the OS again, so I downloaded Lollipop 5.1.1 from Sammobile but when I try to flash it it gets stuck on SetupConnection

please help now the phone is stuck on the Downloading page and since I cannot remove the battery, I can't even do a battery pull anymore!!!

 

[Golfdriver97]

Does a long press on the power button work for simulating a battery pull?

 

[Snappy Phoenix]

Does a long press on the power button work for simulating a battery pull?

I was able to reboot the phone by doing this:

You need to press in this sequence...

1st .... Vol Down (hold)
2nd...Power (hold)

But now I still cannot flash, here is what Odin says:

<ID:0/006> Initialzation..
<ID:0/006> Get PIT for mapping..
<ID:0/006> Firmware update start..
<ID:0/006> SingleDownload.
<ID:0/006> sboot.bin
<ID:0/006> NAND Write Start!!


but I don't see any progress after that as if nothing is happening

 

[Snappy Phoenix]

did another reboot of the phone and tried again, now I get this:

<ID:0/006> Added!!
<OSM> Enter CS for MD5..
<OSM> Binary Check MD5.. Do not unplug the cable..
<OSM> Please wait..
<OSM> Checking MD5 finished Sucessfully..
<OSM> Leave CS..
<ID:0/006> Odin engine v(ID:3.1100)..
<ID:0/006> File analysis..
<ID:0/006> SetupConnection..
<ID:0/006> Initialzation..
<ID:0/006> Get PIT for mapping..
<ID:0/006> Firmware update start..
<ID:0/006> SingleDownload.
<ID:0/006> sboot.bin
<ID:0/006> NAND Write Start!!
<ID:0/006> cm.bin
<ID:0/006> FAIL!
<ID:0/006>
<ID:0/006> Complete(Write) operation failed.
<OSM> All threads completed. (succeed 0 / failed 1)

 

[Golfdriver97]

Maybe redownloading the stock ROM, and try flashing again? Are Samsung drivers up to date?

 

[Snappy Phoenix]

Maybe redownloading the stock ROM, and try flashing again? Are Samsung drivers up to date?

Yes I downloaded the ROM from Sammobile for the Galaxy S6 edge+ for United Arab Emirates:

G928CXXU1AOH3_G928COJP1AOH3_G928FXXU1AOH3_HOME.tar


I will take the phone to the service center now and see if they can do anything. This is beyond annoying and a big inconvenience. I will never buy a G00gl3 phone again!

 

[maclancer]

You mean, you will never buy a Samsung phone again. Samsung sucks.

 

[Snappy Phoenix]

I took it to the service center and they told me that I need to pay USD $40 to have them unlock it as this is not covered by warranty. I refused and took the phone back because they said that it would require 2 working days for it to be unlocked so I thought by that time the 72 hour time since I've changed my Google Account password would have lapsed by then. I am furious now!

 

[vamp07]

Before I sell a phone on eBay I always make sure I can set it up with a new account before I ship it.

 

[Ken Allen3]

I've never had an issue with registering another account but the with regard to the flashing issue... This is very common for me when I go to flash my phone manually. Heres what works for me for the same error above.

1. Reboot ur pc.
2. Try a different usb port.

If this fails try a different cable.

I've been where you are and rebooting the pc was the main fix.

Posted via my SM-G928F

 

[anon(1463213)]

Is this regular behavior? I have factory resetted atleast 6 or 7 different Samsung phones and the next owner has never complained of not being able to register his account.

 

[scottysize]

Bought mine used from another owner a month after it's release. No issues? Mine still works great. I just resently did an FDR with no problems.

 

[BBSeattle]

Same here, always sell my phones when getting g a new one. Never heard if this until now.

Is this regular behavior? I have factory resetted atleast 6 or 7 different Samsung phones and the next owner has never complained of not being able to register his account.