Back button not working?

tara_adele

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Jul 10, 2014
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I just got my S6 edge about 2 weeks ago, I've noticed I had a problem using the top left corner of my touch screen, when I'm in my text messages, I press the arrow to go back and it doesn't recognize that I'm even touching the phone. I have to use the back button at the bottom of my phone next to the home button. Is this an issue with anyone else? The only way I've been able to fix it is by restarting my phone.:'(
 

missy8787

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Jan 11, 2016
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Sry If that sounds like a stupid question lol. But if that doesn't work either I would say maybe a replacement phone would be the best bet
 

Javier P

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Feb 21, 2014
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There are several reports about this same issue and it seems related to the Facebook Messenger app. If you have this app installed in your phone disable it temporarily and see if the problem persists.
 

tara_adele

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Jul 10, 2014
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lol, yes that one works. that's usually how I go back, but some apps have that top left corner that you touch to go back, and sometimes it doesn't work.
 

tara_adele

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Jul 10, 2014
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disabling facebook messenger has solved my issue. I wasn't expecting it to, but I haven't had a problem since I disabled it!