Galaxy S6 Edge camera settings will not stay on, what can be down?

[AC Question]

Galaxy S6 Edge camera settings will not stay on

I open the camera on the Galaxy S6 Edge by pressing the camera icon. The camera screen appears, and at the top of the camera screen is the settings gearwheel icon along with Auto, Off, HDR On and Effect.

But, when tapping the settings gearwheel icon the Camera Settings menu appears for a fraction of a second before the screen reverts. I can't get at the Camera Settings no matter how many times I try; the menu is on for an instant - then gone, and the screen is as before. What's to be done?

 

[belodion]

Re: Galaxy S6 Edge camera settings will not stay on

Welcome to AC.

Try it with the device in Safe Mode.
Tell us what happens.

Posted via the Android Central App

 

[ScottLoar]

Re: Galaxy S6 Edge camera settings will not stay on

I opened the device in Safe Mode. Still in Safe Mode I pressed the camera icon, then pressed the settings gearwheel icon on the toolbar. Same thing happens: the camera settings menu appears for the briefest instant, then the screen reverts back to the camera screen. In other words, same as before.

 

[ScottLoar]

Re: Galaxy S6 Edge camera settings will not stay on

I might add that after this the device remained in Safe Mode.

 

[belodion]

Welcome as a new member.

Rebooting into normal Mode is usually done by a Power Off and Restart. Does this not work for you?

Posted via the Android Central App

 

[dpham00]

Re: Galaxy S6 Edge camera settings will not stay on

Welcome as a new member.

Rebooting into normal Mode is usually done by a Power Off and Restart. Does this not work for you?

Posted via the Android Central App

Correct that should work.

 

[ScottLoar]

Re: Galaxy S6 Edge camera settings will not stay on

I just did as you suggest: Pressed the power on-off button, the choices appear in a box, pressed the green icon labeled Restart, the phone went off then came back on. I then went to the camera icon, pressed it, then pressed the gearwheel icon on the extreme left side of the tool bar to call up the camera settings menu. The camera settings menu appears for an instant, then all reverts to the previous screen. In short, no, pressing restart doesn't work.

 

[ScottLoar]

Re: Galaxy S6 Edge camera settings will not stay on

I have made no modifications to the camera nor downloaded any camera apps or software. The camera is a function I never bother with except to take simple pictures. I've had this Galaxy S6 Edge for three months and did not even know about the Camera Settings until watching a video yesterday on the phone's functions. I went to open the Camera Settings and discovered this problem - the Camera Settings screen will not stay on but reverts back to the previous screen. I can't get at the Camera Settings.

 

[belodion]

Re: Galaxy S6 Edge camera settings will not stay on

In that case, perhaps a warranty return is indicated.

Posted via the Android Central App

 

[ScottLoar]

Re: Galaxy S6 Edge camera settings will not stay on

Very disappointing, very disappointing.

 

[Datboitjay]

Re: Galaxy S6 Edge camera settings will not stay on

I open the camera on the Galaxy S6 Edge by pressing the camera icon. The camera screen appears, and at the top of the camera screen is the settings gearwheel icon along with Auto, Off, HDR On and Effect.

But, when tapping the settings gearwheel icon the Camera Settings menu appears for a fraction of a second before the screen reverts. I can't get at the Camera Settings no matter how many times I try; the menu is on for an instant - then gone, and the screen is as before. What's to be done?

Turn off the dont keep applications in your developer options. That worked for me.

 

[nhlanhla nkosi]

Am having the same problem too