APN Settings HELP!!

[Bfreebrandon]

Samsung Galaxy S6 Edge. My problem is the APN option in the settings menu does not even appear I need help on this badly I go to settings network settings and I don't even have that option for APN. Does anyone know why this might be happening or a way around it I have a SIM card installed from TracFone in my phone but I cannot get data, the plan is active. So frustrating!

 

[B. Diddy]

Welcome to Android Central! Is the phone a carrier-specific one, or did you get it unlocked?

 

[Bfreebrandon]

Welcome to Android Central! Is the phone a carrier-specific one, or did you get it unlocked?

Thanks for the reply. It was purchased through Ntelos but I asked customer service if it was locked and they said that they do not lock Android phones and that my phone isn't locked.

 

[B. Diddy]

nTelos uses the CDMA network, so that phone is presumably a CDMA phone. From what I've seen on the forums, CDMA phones are trickier to edit APNs on. See if the phone is actually compatible using Tracfone's compatibility checker: https://forums.androidcentral.com/e...m%2Factivation%2Fcoveragecheck&token=BPW6vQRK

 

[Bfreebrandon]

nTelos uses the CDMA network, so that phone is presumably a CDMA phone. From what I've seen on the forums, CDMA phones are trickier to edit APNs on. See if the phone is actually compatible using Tracfone's compatibility checker: https://forums.androidcentral.com/e...m%2Factivation%2Fcoveragecheck&token=nR8GWYO3

Before I bought the new sim I ran the check for compatibility and it was good. Now when I click this link it said there is a problem. It says I already have account. Im at a loss. I feel like that there is a setting on my phone that needs to be changed so that it could read and recognize the new SIM card that is in my phone.

 

[B. Diddy]

Any way you can contact nTelos and ask them, since it was originally their phone?