Sound level when calling is too low, how can I get the volume up?

[AC Question]

Sound level when calling is too low

I know, I'm the (second to) last person on earth still using a phone to actually communicate by calling someone. However, when I do on my newly purchased Samsung Galaxy S6, the volume is way too low to be able to understand anything. If I don't have any noise around me, it's fine, otherwise not. I have the volume all up. I tried this Volume+ app here: androidcentral.com/crank-your-volume-11-volume
but it wouldn't change anything in the volume level.

Are there any solutions to this?

 

[B. Diddy]

Re: Sound level when calling is too low

Welcome to Android Central! How's the volume when using speakerphone or wired/Bluetooth headphones? Can you compare your S6 with another one, to see if it might be a hardware defect?

 

[anon(607340)]

Re: Sound level when calling is too low

when in a call, there is an option to boost volume right there in the dialer.

 

[Rukbat]

Re: Sound level when calling is too low

I know, I'm the (second to) last person on earth still using a phone to actually communicate by calling someone.

So you're the other one! I thought I was the only one.

However, when I do on my newly purchased Samsung Galaxy S6, the volume is way too low to be able to understand anything. If I don't have any noise around me, it's fine, otherwise not. I have the volume all up. I tried this Volume+ app here: androidcentral.com/crank-your-volume-11-volume
but it wouldn't change anything in the volume level.

Are there any solutions to this?

My solution to a new phone not working is to have it replaced - and in a situation like this, check it out in the store before saying goodbye to the rep. If the replacement is low, hand it back and ask for another one. If you go through their entire stock of S6s, maybe they'll have someone in corporate complain to Samsung, and Samsung will actually check the phones before shipping them.

I say it's time to stop accepting junk and having to pay for it. You give me a free phone and service? I'll take what I get. I pay for it? You give me what I'm entitled to, if it costs you the entire factory output for a year - you decided to make junk, you eat it.

 

[jcp007]

Re: Sound level when calling is too low

So you're the other one! I thought I was the only one.

My solution to a new phone not working is to have it replaced - and in a situation like this, check it out in the store before saying goodbye to the rep. If the replacement is low, hand it back and ask for another one. If you go through their entire stock of S6s, maybe they'll have someone in corporate complain to Samsung, and Samsung will actually check the phones before shipping them.

I say it's time to stop accepting junk and having to pay for it. You give me a free phone and service? I'll take what I get. I pay for it? You give me what I'm entitled to, if it costs you the entire factory output for a year - you decided to make junk, you eat it.

Whether you pre-order or buy any device from a corporate store, authorized dealer, or nix box store, always test out the device before you leave to mitigate all,the hassle of trying to resolve issues that may arise.

 

[Gator352]

Re: Sound level when calling is too low

Or just plug that sucka into a boom box and you'll be good to go

Posted via the Android Central App

 

[kalnel#WN]

Re: Sound level when calling is too low

I'm having the some issue. I've looked for the in-call volume boost, but I haven't spotted it. Anyone resolve this yet.

BTW, I've used my phone with BT headphones, car speaker, wired ear buds, and BT speakers. The volume is MUCH lower than my S3 on all these devices. Very disappointing.

 

[Gator352]

Re: Sound level when calling is too low

I'm having the some issue. I've looked for the in-call volume boost, but I haven't spotted it. Anyone resolve this yet.

BTW, I've used my phone with BT headphones, car speaker, wired ear buds, and BT speakers. The volume is MUCH lower than my S3 on all these devices. Very disappointing.

On the phone dialer app when connected to a call, you'll have 6 icons. In the middle of the top row is the extra volume button.

You can also hit your volume up button and when the volume box appears on screen, tap the gear button on the right. Slide all volume levels up to max. Of you restart your phone though, it will reset and you'll have to do it again.

Posted via the Android Central App

 

[kalnel#WN]

Re: Sound level when calling is too low

I finally found the "extra volume" button, but it wasn't on the main screen. On my phone, I had to got into the settings menu during the call and hit "turn on extra volume." As soon as the call was done, this turned off again. Very frustrating.

 

[debgram]

I can't find a extra volume icon anywhere. I have the Bluetooth icon in the middle with the 6 icons and no option during call in settings either.Help

 

[Saradhi Motamarri]

I am also having the same problem.
Call boost or speaker phone too sometimes is unhelpful.

Is there anyway to change the output volume levels?

Regards.

 

[Bucks_UK]

I'm deaf in one ear and still have issues with the sound with an earphone bud directly into the good one with obviously no sound coming into the other ear.

I did find the extra volume button, but I use headphones on some calls and you don't have this option.

Samsung seem to allow a lot of "stuff" to be configured on their phones and luckily this is one. This link tells you how to configure the in ear sound:

How to Personalize Sound Quality for Headphones on Your Galaxy S6 « Samsung Galaxy S6

enjoy!

 

[21bk21]

Hello, I feel you on the phone volume issues while dialing out. I have a brand new Samsung S7 (3rd replacement from Tmobile thru insurance) My other phones that i went thru 3 of them were the Samsung S4. With this new Samsung S7 they gave me , i was really happy and surprised . The only issue albeit a huge issue is when I call out on speaker phone I get a really low call volume I can barely even hear. On some calls to my friend( she is the only one and we have Tmobile) , often she answers the call but I can't hear her talk at all , so that is actually a second very huge issue . Please help if you can , I am ready to give up on Samsung all together and buy an Apple Iphone ! I don't hr any of my friends complaining about any of these issues . Thanks very much for all the help and I hope all of you on here having problems with their phones get them resolved.

 

[TEXGUY33]

Re: Sound level when calling is too low

On the phone dialer app when connected to a call, you'll have 6 icons. In the middle of the top row is the extra volume button.

You can also hit your volume up button and when the volume box appears on screen, tap the gear button on the right. Slide all volume levels up to max. Of you restart your phone though, it will reset and you'll have to do it again.

Posted via the Android Central App

My S5 does not show that when I'm connected. I have Add Call, Keypad and Bluetooth on the top row...Speaker, Phone and Mute on the bottom.

 

[londonmale]

Re: Sound level when calling is too low

It can be caused by dust build-up on the earpiece.
Take a toothbrush/or the end of a paperclip, and lightly brush it side to side on the earpiece - the thin horizontal mesh set into the phone.
The dust should be dislodged.

 

[mustang7757]

Re: Sound level when calling is too low

It can be caused by dust build-up on the earpiece.
Take a toothbrush/or the end of a paperclip, and lightly brush it side to side on the earpiece - the thin horizontal mesh set into the phone.
The dust should be dislodged.

Don't know if you noticed but this a very old thread.

Welcome to AC!