Problems with keyboard

[ryanqc]

Hi there,

My phone has been acting weird lately in a number of different ways. Firstly, if I am in a message with my keyboard open, and press the power button, when I turn on the screen again, the keyboard is stuck on the lock screen.

Secondly, my keyboard seems to be overlapping the pointer when i tap on a word and when I spell a word and it autocorrects,but I want to revert to the previous word so I tap on it, that previous word in the dropbox is hidden behind the keyboard as well. See attachment.



Could anyone tell me how to fix this?

 

[Ravi Paw]

Which keyboard are you using, stock or something like SwiftKey. If it's the later I would reinstall it and try again..

Android Central App (S6 White 64gb)

 

[AlphaTango414]

Samsung (stock) keyboard

Settings > Device > Applications > Application Manager > All (top tab) > Samsung keyboard

Clear data and then force stop application.

See if that helps.

Third Party Keyboard

Go into the application manager, under the downloaded tab, find app, and clear cache/delete data/force close (all 3)

Uninstalling and reinstalling might not clear the data if you have your google account set to restore app data when it has neb reinstalled.

Posted via the Android Central App

 

[ryanqc]

Neither of those worked. I even downloaded Swiftkey and it still did the same thing.

 

[jcp007]

Samsung (stock) keyboard

Settings > Device > Applications > Application Manager > All (top tab) > Samsung keyboard

Clear data and then force stop application.

See if that helps.

Third Party Keyboard

Go into the application manager, under the downloaded tab, find app, and clear cache/delete data/force close (all 3)

Uninstalling and reinstalling might not clear the data if you have your google account set to restore app data when it has neb reinstalled.

Posted via the Android Central App

If it persists, clear the cache partition. If that doesn't work, factory reset.

Posted via the Android Central App

 

[ryanqc]

Clearing the cache didn't work. I really want to avoid having to do a factory reset! Anyone else experiencing this problem?

 

[Javier P]

Hi Ryan, welcome to the forums! Have you already tried changing the size of your keyboard and disabling the numbers row? If nothing works you could try booting your phone in safe mode so you can check if there's a problem with your system or a conflict with any third party app that you downloaded.