Last night I updated my Samsung S6 with Android 5.1.1 and since then my phone won't make or receive calls. I've not had the phone for even a month and it was working perfectly fine before the update.
Sometimes it says I have signal but then quite frequently the phone will display that I have no network. Not that I don't have any signal, but there is no network to actually connect to. If I wait for there to be signal and try to call somebody, there's no guarantee that by the time the call connects the signal will still be there. Waiting for texts to come through takes upwards of half an hour.
I also receive the error 'Unfortunately, system UI has stopped working' (or something to that effect) at random times. I might or might not be using it and it still happens.
Apps are constantly crashing now.
The phone itself will freeze for a good 20-30 seconds and then restart itself.
The background image fades to black and then fades back to the original image randomly.
I have tried turning it off and on again, restarting it, using the phone's factory restore as well as pressing volume up, power and the home button to factory restore it that way. Have also tried doing the wipe cache partition method to no avail.
From having a phone that worked with zero problems, I now have a phone that doesn't work the way it should whatsoever.
If anyone could let me know of any further solutions that would be great.
Many thanks
Sometimes it says I have signal but then quite frequently the phone will display that I have no network. Not that I don't have any signal, but there is no network to actually connect to. If I wait for there to be signal and try to call somebody, there's no guarantee that by the time the call connects the signal will still be there. Waiting for texts to come through takes upwards of half an hour.
I also receive the error 'Unfortunately, system UI has stopped working' (or something to that effect) at random times. I might or might not be using it and it still happens.
Apps are constantly crashing now.
The phone itself will freeze for a good 20-30 seconds and then restart itself.
The background image fades to black and then fades back to the original image randomly.
I have tried turning it off and on again, restarting it, using the phone's factory restore as well as pressing volume up, power and the home button to factory restore it that way. Have also tried doing the wipe cache partition method to no avail.
From having a phone that worked with zero problems, I now have a phone that doesn't work the way it should whatsoever.
If anyone could let me know of any further solutions that would be great.
Many thanks
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