D daniela_r New member Jan 24, 2016 1 0 0 Visit site Jan 24, 2016 #1 It gets to this point and gets stuck like that.. Can anyone help me out?
Rukbat Retired Moderator Feb 12, 2012 44,529 26 0 Visit site Jan 24, 2016 #2 In the left column, click on Phone (2 under Removable Storage). It may take a few seconds. If it still hangs, install Samsung Smart Switch™. That will install the driver for the phone, and it should work after that.
In the left column, click on Phone (2 under Removable Storage). It may take a few seconds. If it still hangs, install Samsung Smart Switch™. That will install the driver for the phone, and it should work after that.