S6 fell to floor while while charging and now doesn't recognize the charger! What happened?

[AC Question]

S6 fell to floor while while charging and now doesn't recognize the charger!

Hello everyone!

My S6 was charing and it's fallen down. the cable remained in, but after some minutes I noticed that the Phone was off, while I left it On. I turned it on again but when I put the Charing Cable away the phone went off.
Then it hasn't recognize the Charger anymore and said "The dockstation" instead. I put the cable away and then it turned to "recovery mode".
What happend?! Is it a problem of the software or hardware?! Help me please!

 

[itguyjax8430]

Re: S6 fell to floor while while charging and now doesn't recognize the charger!

Hello everyone!

My S6 was charing and it's fallen down. the cable remained in, but after some minutes I noticed that the Phone was off, while I left it On. I turned it on again but when I put the Charing Cable away the phone went off.
Then it hasn't recognize the Charger anymore and said "The dockstation" instead. I put the cable away and then it turned to "recovery mode".
What happend?! Is it a problem of the software or hardware?! Help me please!

Welcome to Android Central!

What happens if you try using a different charger?

 

[mhinc]

Re: S6 fell to floor while while charging and now doesn't recognize the charger!

Hello everyone!

My S6 was charing and it's fallen down. the cable remained in, but after some minutes I noticed that the Phone was off, while I left it On. I turned it on again but when I put the Charing Cable away the phone went off.
Then it hasn't recognize the Charger anymore and said "The dockstation" instead. I put the cable away and then it turned to "recovery mode".
What happend?! Is it a problem of the software or hardware?! Help me please!

If you didn't have a case on it and it fell on the floor. Well I think that's your answer. I doubt it's the charger. All things point to a phone issue due to damage from hitting the floor.
Order yourself a Wireless Charger, as the S6 has built in wireless charging if another charger doesn't work.
And get yourself a durable case