A
AC Question
what can be done to have the charging port fixed in my Galaxy S6?
I noticed a problem with my home and car charger immediately after purchasing my Galaxy S6. The phone always seemed to have a problem charging, whether in the car or using the home charger that came with my new phone. I finally found the time to get to the Verizon store last week. I was told that some of the prongs in the phone were either broken or damaged. All they could suggest was to get a refurbished phone. The phone is only 7 months old. My Asurion insurance will cover this BUT I will be charged $149.00 out of pocket. I asked if they could just fix my phone, since it is relatively new and I am paying for the phone monthly on my Verizon account. They said NO. Can someone please help me out. What is the next best thing I could do???? BTW, I did purchase the wireless charger for $59.99 +++ just to be able to charge the phone.
I noticed a problem with my home and car charger immediately after purchasing my Galaxy S6. The phone always seemed to have a problem charging, whether in the car or using the home charger that came with my new phone. I finally found the time to get to the Verizon store last week. I was told that some of the prongs in the phone were either broken or damaged. All they could suggest was to get a refurbished phone. The phone is only 7 months old. My Asurion insurance will cover this BUT I will be charged $149.00 out of pocket. I asked if they could just fix my phone, since it is relatively new and I am paying for the phone monthly on my Verizon account. They said NO. Can someone please help me out. What is the next best thing I could do???? BTW, I did purchase the wireless charger for $59.99 +++ just to be able to charge the phone.