Hi,
I have had my S6 for around 7 months...just recently I noticed that the screen would occasionally close for no reason...
It got worse, so I tried a factory reboot...which appeared to work, then the problem came back...albeit intermittently
This time I tried clearing the cache, (didnt work) restoring the factory settings (didnt work) cleaning the screen (didnt work) and finally another full factory reset...which worked for a short time.
Now the problem has got really bad...its as if someone is working the phone remotely...its a constant battle to open various app screens without them closing, there does not appear to be a pattern to the problem either.
I have not dropped the phone, nor has it got wet/damp
Any thoughts please?
Thanks
I have had my S6 for around 7 months...just recently I noticed that the screen would occasionally close for no reason...
It got worse, so I tried a factory reboot...which appeared to work, then the problem came back...albeit intermittently
This time I tried clearing the cache, (didnt work) restoring the factory settings (didnt work) cleaning the screen (didnt work) and finally another full factory reset...which worked for a short time.
Now the problem has got really bad...its as if someone is working the phone remotely...its a constant battle to open various app screens without them closing, there does not appear to be a pattern to the problem either.
I have not dropped the phone, nor has it got wet/damp
Any thoughts please?
Thanks