I need a little advice on what to do regarding my cracked Galaxy S7 Edge. My last phone was the Galaxy S6 Edge and I used it a full year without a case and somehow I managed to break my new phone within a week of using it. I received it from T-Mobile on March 2nd and broke it on the 9th. Long story short, it fell out of my pocket at the gym, fell on the matted floor and bounced into a metal machine (which ended up hitting the edge of the screen).
I currently have no phone at the moment, used my sisters s6 Edge to take the pictures attached.
Here is the main problem. I contacted Assurant (T-Mobile's insurance provider), and they said that the phone is currently out of stock. I have been without a phone now for 4 days, with no end in sight since it is such a new phone that they don't have an estimate on when the are getting more in stock.
I went into T-Mobile yesterday and asked if they could give me a loaner for free while I wait but they said it would be a flip phone. This will not work for me since I use my phone for work emails throughout the week. To add Insult to injury, I am going on a mini vacation on Wednesday night to Sunday so I need a phone just in case work needs to contact me. Does anyone have any suggestions? I was thinking of going into T-Mobile, buying the Galaxy S7 Edge in black (only color in stock) and returning it after 7 days ($50 restocking fee). Does anyone have any better ideas?
I currently have no phone at the moment, used my sisters s6 Edge to take the pictures attached.
Here is the main problem. I contacted Assurant (T-Mobile's insurance provider), and they said that the phone is currently out of stock. I have been without a phone now for 4 days, with no end in sight since it is such a new phone that they don't have an estimate on when the are getting more in stock.
I went into T-Mobile yesterday and asked if they could give me a loaner for free while I wait but they said it would be a flip phone. This will not work for me since I use my phone for work emails throughout the week. To add Insult to injury, I am going on a mini vacation on Wednesday night to Sunday so I need a phone just in case work needs to contact me. Does anyone have any suggestions? I was thinking of going into T-Mobile, buying the Galaxy S7 Edge in black (only color in stock) and returning it after 7 days ($50 restocking fee). Does anyone have any better ideas?
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