I'm trying to register my phone with Samsung but no matter what I plug in as far serial or IMEI number, it's not accepted. Samsung chat tells me the numbers don't exist. I bought it directly from Verizon.
Anyone else?
Anyone else?
I'm trying to register my phone with Samsung but no matter what I plug in as far serial or IMEI number, it's not accepted. Samsung chat tells me the numbers don't exist. I bought it directly from Verizon.
Anyone else?
Did you try to register on initial setup of the phone?
Funny thing is that the promo site took the numbers.
I was/am having the same issue (Sprint phone). I have tried multiple times to register through the Samsung site and keep getting the invalid serial number message. However, when I set up my Samsung+ app it shows my phone as having been registered on the day I bought it. The serial number is correct but, the color is wrong. CHeck your Samsung+ app and click on MySamsung and see what it shows.