A
AC Question
Samsung S7 Edge turns off randomly, doesn't power back on unless charging
So this morning I boarded a plane and noticed my phone was off. I tried pressing the power button, doing the hard reset combination..nothing. When I got into the office, I put the charger on and it lit up saying it was 95% as I expected... and then I pressed the power button and it turned on. After that, it will randomly turn off and I have to do the same drill to turn it back on (attach a charger and press power).
I did a factory reset and wiped cache multiple times but the issue persists. It even happens right after I do a factory reset when I'm selecting the wifi network during the welcome instructions.
Thoughts? I got this Samsung S7 a few months ago from eBay and they said it came with warranty from Samsung Singapore.
So this morning I boarded a plane and noticed my phone was off. I tried pressing the power button, doing the hard reset combination..nothing. When I got into the office, I put the charger on and it lit up saying it was 95% as I expected... and then I pressed the power button and it turned on. After that, it will randomly turn off and I have to do the same drill to turn it back on (attach a charger and press power).
I did a factory reset and wiped cache multiple times but the issue persists. It even happens right after I do a factory reset when I'm selecting the wifi network during the welcome instructions.
Thoughts? I got this Samsung S7 a few months ago from eBay and they said it came with warranty from Samsung Singapore.