Stuck on software update

willie5094

Member
Oct 17, 2013
12
0
0
Visit site
My s7 edge is stuck on software update..... checking for updates. When I go into settings and About Device and tap Download updates manually it says 'connecting to server' ...please wait..... Any ideas please....
 

Tim1954

Q&A Team
Jan 17, 2016
6,924
1
0
Visit site
Long press the power button until it stops and try restart normally. If it does it again, try wipe cache partition, reboot routine... That fixes most maladies... Failing that, come back and tell us and we'll troubleshoot further
 

Gary02468

Well-known member
Jul 23, 2011
2,145
9
38
Visit site
I've occasionally gotten stuck on an update too. I never found a way to fix it, but it's always resolved itself within a day or two. If your problem persists, you can chat with your carrier and ask them to push the update to you.