My samsung is stuck on 5% system installing

[Tawfik99]

Force restarting isn't working

 

[Morty2264]

I'm sorry you are going through this! Are you installing an over-the-air software update, or a third-party/update from another source?

 

[pontiac005]

when its done that on my older phone, I did a hard reset and it downloaded and installed fine the second time around.