Samsung Galaxy S7 Edge "Failed to obtain IP address

[Ms_Sarah]

From my work Wifi, I was able to connect with no problems just a couple days ago. Then the phone updated and now it gives me the error "Failed to obtain IP address". I went online and found out about changing the static IP, I did this and it then says Connect, no Internet. Everyone else's phones are working and my boss has the same phone as me and his is working.

Steps I have done

***Forget Network
***Changed to Static IP, got "Connected, no internet" Switched back to DHCP (Without disconnecting from Static, goes back to Failed to Obtain IP address.
***Soft Reset Phone
***Setting reset
***Factory reset
***Forget the network then Cleared the Cache

 

[B. Diddy]

Welcome to Android Central! Have you already asked your IT support at work about this? Can you ask them to try rebooting the work router?

Does the work wi-fi require a password? Or do you have to log in on a welcome screen the first time you connect?

 

[IAmSixNine]

Power cycle the router while your at it.

 

[BabyGurl-1]

From my work Wifi, I was able to connect with no problems just a couple days ago. Then the phone updated and now it gives me the error "Failed to obtain IP address". I went online and found out about changing the static IP, I did this and it then says Connect, no Internet. Everyone else's phones are working and my boss has the same phone as me and his is working.

Steps I have done

***Forget Network
***Changed to Static IP, got "Connected, no internet" Switched back to DHCP (Without disconnecting from Static, goes back to Failed to Obtain IP address.
***Soft Reset Phone
***Setting reset
***Factory reset
***Forget the network then Cleared the Cache

 

[BabyGurl-1]

So how did you fix it?