Why is Play Music auto-download not working on Samsung Galaxy S7?

A

AC Question

I just got my new Samsung Galaxy S7 but unfortunately the auto-download function in Google Play Music is not working. The option is enabled but auto-download doesn't start. It worked fine on the Moto G 2nd Gen that I had before.

I contacted Google who suggested I check that I have enough storage and try to clear the data or uninstall and reinstall. I have 19GB left of internal storage and a 32 GB SD card. I tried the reinstall but it didn't help.

Anybody any ideas?
 

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