A
AC Question
I have forgotten the other password I used. It wont let me use my fingerprint. I do not want to reset my phone
I could not fix the problem with device manager without doing factory reset and l my data....however with findmyphone.samsun.com I signed in and it found my phone.....down the right hand side of the screen are options, slide down to the unlock option and tada!!! It is open and I have all of my data!!! Hope this help s you.