Phone randomly shut down

seanwplandry

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Dec 26, 2013
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Ok so I just had my phone randomly shut down on me for no reason. Battery is at 80% and was working fine. I playing a game on my phone, once I stopped I locked the screen and put it in my pocket. When I went to use it a few minutes later it would not respond. I plugged it in and still nothing, once I pressed the lock screen and volume buttons to restart it, it came on right away and is working fine now. Anyone else have this kind of issue?
 

Rukbat

Retired Moderator
Feb 12, 2012
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Check the battery screen. Tap the graph at the top and look at the next graph. Look for a sudden drop to zero. If you see it, you need a new battery. (It's the sign of a dendrite, and can't be fixed - see Lithium Battery Dendrite links if you want to learn more.)
 

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