05-09-2017 07:41 PM
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  1. invidious78's Avatar
    Ordered my silver S8+ from VZW on 4/18. It shipped today via Fedex for delivery tomorrow. Looks like they are trying to get them to us for launch.
    04-20-2017 06:55 PM
  2. bobavader's Avatar
    Ordered mine through Sprint. I was surprised to find it on the front porch yesterday evening. I never received a shipping notice and was told it wouldn't be delivered until Friday.
    Also ended up having to do a factory reset because the first attempt to activate failed. Sprint was surprisingly helpful.
    04-20-2017 06:57 PM
  3. billyboyblue's Avatar
    Pre-ordered mine last night at 10AM, it was on the fedex truck this morning, and en route to be delivered by 10AM tomorrow... i feel bad for the suckers that had to wait weeks. I think the samsung way way way Underperformed in sales, even more so if i was able to grab one the day before launch... at 10Pm... and still have it on launch day lol
    Good news is.. first android phone ever, coming from 9 long years with apple
    04-20-2017 07:28 PM
  4. xoomer1's Avatar
    ordered mine through Samsung, they said delivery by today, my first tracking number said it would be here Saturday, got another updated one that said the 25th!!! 5 days can you believe that crap..if I wanted to wait that long I would have just got it at the store
    04-20-2017 07:30 PM
  5. KelseyRo4's Avatar
    Got my phone today
    04-20-2017 09:13 PM
  6. jma78b's Avatar
    Mine is on its way. It's at stop number 1. I am stop number 10 lol!
    04-21-2017 02:58 AM
  7. socrfan1's Avatar
    Pre orders for Boost from Best Buy arriving on the 25th.
    04-21-2017 07:40 AM
  8. B Clark's Avatar
    I ordered mine through Best Buy at midnight on the pre-order day and just got an email from Best Buy saying my order is delayed up to 30 days. WTH! No more pre-ordering phones for me. I could just walk into Best buy and get one today.
    04-21-2017 08:50 AM
  9. Rumline's Avatar
    Wow that sucks. My preorder experience with Samsung has been less than stellar but at least they're pulling through and getting folks their phones by today. Still, I think next time I will avoid the drama and just buy in a store on release day.
    04-21-2017 09:01 AM
  10. ClintRo's Avatar
    Or pre-order from another outlet. If you go in store on launch day they may not have the color that you want.
    04-21-2017 09:05 AM
  11. philliplavelle's Avatar
    This is absolutely ridiculous now.

    Phone didn't arrive by end of day. Nor did tracking number I was promised.

    Call Samsung this morning. Speak to a supervisor.
    Tells me my card was authorised on the 6th when I ordered, than cancelled.
    Authorised again on the 13th and that expired.
    Authorised again the other day and still got this "new" status which nobody can explain.

    Supervisor very apologetic but can't work out what is going on. Says she is going to have to escalate this to her higher manager because there have been a number of "crazy orders" which are still in the preorder phase. Blatantly, this hasn't been shipped out.

    Anyway, she said she would call me back "hopefully within the hour". Not that I expect anything. But I'll be calling her back in 61 mins if nothing.

    So furious about this. I've spent hours on the phone being fed all kinds of crap from different operators who just seem to have no idea what's going on but don't say that.

    Threatened to cancel my order and go to T-Mobile as they do next day shipping but want to just make sure Samsung can't fix this now and get it out on a same day ship so I get it today first. Also because if I order T-Mobile and then decide to send it back, I have to cancel the plan and for long, boring reasons I won't go into, that opens up a world of pain.

    04-21-2017 09:27 AM
  12. EMGSM's Avatar
    This is absolutely ridiculous now.

    Phone didn't arrive by end of day. Nor did tracking number I was promised.

    Call Samsung this morning. Speak to a supervisor.
    Tells me my card was authorised on the 6th when I ordered, than cancelled.
    Authorised again on the 13th and that expired.
    Authorised again the other day and still got this "new" status which nobody can explain.

    Supervisor very apologetic but can't work out what is going on. Says she is going to have to escalate this to her higher manager because there have been a number of "crazy orders" which are still in the preorder phase. Blatantly, this hasn't been shipped out.

    Anyway, she said she would call me back "hopefully within the hour". Not that I expect anything. But I'll be calling her back in 61 mins if nothing.

    So furious about this. I've spent hours on the phone being fed all kinds of crap from different operators who just seem to have no idea what's going on but don't say that.

    Threatened to cancel my order and go to T-Mobile as they do next day shipping but want to just make sure Samsung can't fix this now and get it out on a same day ship so I get it today first. Also because if I order T-Mobile and then decide to send it back, I have to cancel the plan and for long, boring reasons I won't go into, that opens up a world of pain.

    I was in the same boat with the note 7. My order was cancelled FOUR times. To make this worse, everyone I spoke to was clueless.
    04-21-2017 09:46 AM
  13. philliplavelle's Avatar
    So what happened?
    04-21-2017 10:02 AM
  14. philliplavelle's Avatar
    I was in the same boat with the note 7. My order was cancelled FOUR times. To make this worse, everyone I spoke to was clueless.
    So what happened? How did they resolve it?
    04-21-2017 10:14 AM
  15. xoomer1's Avatar
    when are the phone being released at stores? I am just gonna go get one at the store and when fedex gets here refuse delivery so they send it back
    04-21-2017 01:14 PM
  16. gendo667's Avatar
    when are the phone being released at stores? I am just gonna go get one at the store and when fedex gets here refuse delivery so they send it back
    Today.
    04-21-2017 01:16 PM
  17. jma78b's Avatar
    The phones are released in stores next week Friday 28th April.
    04-21-2017 01:34 PM
  18. gendo667's Avatar
    The phones are released in stores next week Friday 28th April.
    Really? I Jumped at TMO today.
    04-21-2017 01:38 PM
  19. dogeh21's Avatar
    The phones are released in stores next week Friday 28th April.
    The 28th is the world launch day. I believe North America's release date for the phones is the 21st.
    04-21-2017 01:46 PM
  20. EMGSM's Avatar
    So what happened? How did they resolve it?
    I went to the corporate store and they called someone who was able to clear things up and help me out. This is why I take what the reps say with a grain of salt. They are not all on the same sheet of music.
    04-21-2017 02:38 PM
  21. philliplavelle's Avatar
    My call back never came. And so I phoned them back, waited 1hr 10min to get through to have an operator say "I can't hear you properly sir, so I'm gonna hang up and please call back." I nearly threw the phone out of the window. Went to T-Mobile store and bought one in person then cancelled the Samsung order. Last time I ever order through them. They're useless. Probably mess up the cancellation now too!
    04-21-2017 02:50 PM
  22. amazondrone's Avatar
    I got mine this afternoon (preordered on the 18th). I'm having a hard time figuring out how to get the Gear VR, though. I've never received any info on what to do to get it.
    04-21-2017 05:11 PM
  23. gernerttl's Avatar
    They must still have not presold over 350,000 units. Just got this email today. http://uploads.tapatalk-cdn.com/201...5dd3daeb85.jpg
    Samsung pre-sold over 1 million as of the 17th.
    04-21-2017 05:58 PM
  24. gernerttl's Avatar
    I got mine this afternoon (preordered on the 18th). I'm having a hard time figuring out how to get the Gear VR, though. I've never received any info on what to do to get it.
    https://promos.samsung.com/infinitelyimmersive
    04-21-2017 05:59 PM
  25. invidious78's Avatar
    I used the shop samsung app right on the phone. It allowed me to take a picture of my receipt and submit it directly to them for the free Gear VR.
    04-21-2017 06:29 PM
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