04-20-2017 08:22 AM
27 12
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  1. felloffthetruck's Avatar
    Got in the new S8+ from Verizon and my battery was totally dead at 0% when I took it out of the box.

    I've had a million new phones and never had one at 0% right out of the box.

    It also seems to be charging pretty slow.

    Anyone else have a dead battery right out of the box?
    04-19-2017 06:01 PM
  2. amyf27's Avatar
    Got in the new S8+ from Verizon and my battery was totally dead at 0% when I took it out of the box.

    I've had a million new phones and never had one at 0% right out of the box.

    It also seems to be charging pretty slow.

    Anyone else have a dead battery right out of the box?
    Well that is pretty bad mine was about fifty percent I think
    milehigherik likes this.
    04-19-2017 06:08 PM
  3. theelite1x87's Avatar
    Mine was at 38. Being at zero doesn't sound right. If it charges slow it could be a bad cell.
    04-19-2017 06:15 PM
  4. jshah500's Avatar
    Mine was at around 35%
    04-19-2017 06:18 PM
  5. durandetto's Avatar
    Mine was around 40 like almost all the phones I've gotten over the years.
    04-19-2017 06:23 PM
  6. michellebjohn's Avatar
    Mine was at 65.
    04-19-2017 06:24 PM
  7. felloffthetruck's Avatar
    I'm charging it now and see what it does.
    blaine07 likes this.
    04-19-2017 06:24 PM
  8. Sabban's Avatar
    Both of mine were about 43-44% out the box
    04-19-2017 06:26 PM
  9. felloffthetruck's Avatar
    God, I hate to have to exchange this phone. Seems to be charging OK but that 0% scares me.
    blaine07 likes this.
    04-19-2017 07:36 PM
  10. Joe the Insider's Avatar
    Got in the new S8+ from Verizon and my battery was totally dead at 0% when I took it out of the box.

    I've had a million new phones and never had one at 0% right out of the box.

    It also seems to be charging pretty slow.

    Anyone else have a dead battery right out of the box?
    This is actually not uncommon. I usually get 1 a day at NY store especially Iphones 7s. I wouldn't be concerned.
    blaine07 likes this.
    04-19-2017 07:54 PM
  11. The Phone Company's Avatar
    And so it begins. Some users reporting red tint. This isn't trolling, getting mine tomorow, hopefully no issues…
    blaine07 likes this.
    04-19-2017 08:35 PM
  12. badMojo69's Avatar
    They did not want to risk a fire during shipping...I'm just sayin
    felloffthetruck and NopeNotMe like this.
    04-19-2017 08:43 PM
  13. Horace jones's Avatar
    I received mine via FedEx about 11:25 eastern time and out the box the phone was at 49%. Been using the phone doing a full setup instead of restoring from backup. No red tint what very few are complaining about...
    04-19-2017 08:44 PM
  14. The Phone Company's Avatar
    They did not want to risk a fire during shipping...I'm just sayin
    That's why some screens are colored "fire truck red"?
    04-19-2017 08:45 PM
  15. The Phone Company's Avatar
    On a serious note, battery drain of sorts? What I noticed on a lot of posted pics of the S8(+) in places like Best Buy the phone was plugged in, but many devices where showing like 60% charge or less. This is interesting, surely plugged in would have been 100%?
    felloffthetruck likes this.
    04-19-2017 08:48 PM
  16. ZOMMBIE1's Avatar
    Had two S8+'s with 50% out the box and a S8 at 75%
    04-19-2017 08:55 PM
  17. felloffthetruck's Avatar
    No, it charged to 100% and everything seems fine but the 0% out of the box has me worried.
    blaine07 likes this.
    04-19-2017 08:56 PM
  18. felloffthetruck's Avatar
    This is actually not uncommon. I usually get 1 a day at NY store especially Iphones 7s. I wouldn't be concerned.
    And these phone are just fine once fully charged?
    I've had a million new phones and not a one has ever been at 0% out of the box.
    04-19-2017 08:57 PM
  19. Joe the Insider's Avatar
    And these phone are just fine once fully charged?
    I've had a million new phones and not a one has ever been at 0% out of the box.
    Their definitely fine. Just keep an eye the first week. Worst case, do a WFG
    04-19-2017 08:59 PM
  20. felloffthetruck's Avatar
    Their definitely fine. Just keep an eye the first week. Worst case, do a WFG
    What is a WFG?
    04-19-2017 09:29 PM
  21. Joe the Insider's Avatar
    What is a WFG?
    Worry free guarantee, 14 day return
    blaine07 and felloffthetruck like this.
    04-19-2017 09:32 PM
  22. felloffthetruck's Avatar
    Worry free guarantee, 14 day return
    Have you ever had any further problems with the phones that came in with 0% charge?
    Thanks for the help.
    04-19-2017 10:40 PM
  23. Stickboy46#CB's Avatar
    On a serious note, battery drain of sorts? What I noticed on a lot of posted pics of the S8(+) in places like Best Buy the phone was plugged in, but many devices where showing like 60% charge or less. This is interesting, surely plugged in would have been 100%?
    The demo phones have special software on them to not let them fully charge to 100%. I asked the same question to my Samsung rep
    04-19-2017 11:58 PM
  24. Stickboy46#CB's Avatar
    Got in the new S8+ from Verizon and my battery was totally dead at 0% when I took it out of the box.

    I've had a million new phones and never had one at 0% right out of the box.

    It also seems to be charging pretty slow.

    Anyone else have a dead battery right out of the box?
    Its actually pretty common on phones with embedded batteries. I see a ton of them. Box gets bumped enough to turn it on is my guess, then it dies in the box.
    felloffthetruck likes this.
    04-19-2017 11:59 PM
  25. EMGSM's Avatar
    Mine arrived with 39%. Charged it to 100% with no issues (like getting hot).
    04-20-2017 12:10 AM
27 12

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