Hi
I've update the software for my Galaxy S3 but after some trouble with the screen flickering unusual colours, I thought it would be best to restore the phone back top factory settings, so, backed everything up via Kies which went through ok, restored the phone back to factory settings which was easy but now when I've come to restore the back up file all I get the message that the restore failed, tried another back up file and get the same message.
I'm wondering how else I can restore the back up or a back up as I have now no contacts and have no way of contacting my ex about having my son over at Christmas.
I've update the software for my Galaxy S3 but after some trouble with the screen flickering unusual colours, I thought it would be best to restore the phone back top factory settings, so, backed everything up via Kies which went through ok, restored the phone back to factory settings which was easy but now when I've come to restore the back up file all I get the message that the restore failed, tried another back up file and get the same message.
I'm wondering how else I can restore the back up or a back up as I have now no contacts and have no way of contacting my ex about having my son over at Christmas.