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  1. Thread Author  Thread Author    #1  
    Faultymango's Avatar

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    Default Play Store Crashing

    Hi. I own Galaxy S3, international model. Yesterday I tired to open the play store. Now, when I press play store it briefly opens up and the goes back to the home screen. It then displays a message with the following message.

    Unfortunately the process COM.PROCESS.GOOGLE.GAPPS..... has stopped working.
    Please help.
    Many thanks in advance..



    Sent from my GT-I9300T using Android Central Forums
    Attached Thumbnails Attached Thumbnails Play Store Crashing-uploadfromtaptalk1357253360253.jpg  
  2. #2  
    funkylogik's Avatar

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    touchejiz

    Default Re: Play Store Crashing

    Have you disabled or frozen any apps when u dont know what they are man?

    Have u tried goin to app manager, all, play store, wait for data and cache to show up and wipe them?
    Youl just have to log into playstore again


    Unbranded international rooted s3 with Official 4.1.2 JB. Paisley, Scotland, Western Europe :beer:
    Faultymango likes this.
  3. #3  
    funkylogik's Avatar

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    touchejiz

    Default Re: Play Store Crashing

    ......actualy theres no reason why it could be play store, try gmail too (does gmail work?).
    Hope u didnt root and uninstall something google..


    Unbranded international rooted s3 with Official 4.1.2 JB. Paisley, Scotland, Western Europe :beer:
    Faultymango likes this.
  4. Thread Author  Thread Author    #4  
    Faultymango's Avatar

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    Default Re: Play Store Crashing

    Thanks for the tips funkylogic. I figure out the problem. It was really the download manager that was disabled. So I enabled it again. Then restarted the phone. All is well from there on.
    Cheers mate!!

    Sent from my GT-I9300T using Android Central Forums
    funkylogik likes this.
  5. #5  
    Manu14's Avatar

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    Default Re: Play Store Crashing

    How do you enable the download manager?
    Edit: Nvm Im just dumb
    Faultymango and funkylogik like this.
  6. Thread Author  Thread Author    #6  
    Faultymango's Avatar

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    Default Re: Play Store Crashing

    Go to settings>application manager> all> download manager> enable

    Sent from my GT-I9300T using Android Central Forums
  7. #7  
    Jenni Heiser's Avatar

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    Question Re: Play Store Crashing

    I followed the directions to enable the download manager, but all I have is downloads (no manager) and when I access it, i can disable or force stop, but it computes zero data and zero cache data, and my playstore STILL won't open.....any ideas??
  8. #8  
    Christophe Frattino's Avatar

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    Default Re: Play Store Crashing

    It was called "Downloads", not "Download Manager", but it worked for me !!!

    It was in the bottom of the list, disabled.

    Enabling it fixed the bug, thanks so much !
  9. #9  
    Deep3555's Avatar

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    Default Re: Play Store Crashing

    i have same problem ni samsung s3 .. how to solve this problem? plz send me a mail...
    deep3555@gmail.com
  10. #10  
    Clendi's Avatar

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    Default Re: Play Store Crashing

    Quote Originally Posted by Deep3555 View Post
    i have same problem ni samsung s3 .. how to solve this problem? plz send me a mail...
    deep3555@gmail.com
    go to SETTINGS>APPLICATION MANAGER>ALL (FLICK THE SCREEN TO GO TO THE RIGHT)> SCROLL ALL THE WAY DOWN, it should be there, if not there are two things called downloads, hunt for it, one should be disabled.
  11. #11  
    andyjjones's Avatar

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    Default Re: Play Store Crashing

    Faultymango you are a champion!

    I've been suffering this problem for several weeks and I was about to start banging my head against the table.

    My phone can now use the Play Store again. Yes!! Thankyou once again!
  12. #12  
    Sharon kfir's Avatar

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    Default Re: Play Store Crashing

    Thank you so much! I followed your instructiona and my Google, play store is functional again.
  13. #13  
    Nuran Tareq's Avatar

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    Default Re: Play Store Crashing

    Dear Samsung,

    i am facing a big problem with the play store and its affecting my software
  14. #14  
    Nuran Tareq's Avatar

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    Default Re: Play Store Crashing

    my gmail is working but i am facing the same problem
  15. #15  
    Nuran Tareq's Avatar

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    Default Re: Play Store Crashing

    its there what shall i do
  16. #16  
    Nuran Tareq's Avatar

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    Default Re: Play Store Crashing

    done thank you aloooooooooooot
  17. #17  
    Hassan K. Malik's Avatar

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    Default Re: Play Store Crashing

    Try updating your Play Store....

    Sent from i9300 using Android Central.....
  18. #18  
    Tommis Graham's Avatar

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    Default Re: Play Store Crashing

    Download manager was the one for me. Fixed it straight away.
  19. #19  
    Dawn Gale's Avatar

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    Default Re: Play Store Crashing

    help!!! i have managed to get on to the downloads part - but my force stop and disable button is at the top i dont have a enable when i scroll to the bottom?? :-(
  20. #20  
    adamcart18's Avatar

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    Default Re: Play Store Crashing

    Hey guys I am having a problem with my play store, is having problems open up play store. i thought if uninstalled play store it will let me reinstall play store. but it wont let me because to install play store again, I have to go into play store. But leads me back to home screen. How can I get my play store to work again without having to reboot my phone and losing aps that paid for?.. please help someone.
  21. #21  
    luvinlife30's Avatar

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    Default Re: Play Store Crashing

    Scroll all the way to the bottom of the application manager, there's another "downloads" at the very end. I just figured that out myself!
  22. #22  
    thearc's Avatar

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    Default Re: Play Store Crashing

    thanks is working
  23. #23  
    randygsx's Avatar

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    Default Re: Play Store Crashing

    Go to settings>application manager> go to menu> >reset app preference
    The works for me
    SpiralBorg likes this.
  24. #24  
    Cozyavca's Avatar

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    Default Re: Play Store Crashing

    Thank you so much! Play store crashing has been driving me up the wall and now it's fixed.
  25. #25  
    awais saleemi's Avatar

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    Default Re: Play Store Crashing

    Hi...I have the same problem with my phone...there is no enable option in "downloads",,,,,0.00B data there....
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