[Faultymango]

Hi. I own Galaxy S3, international model. Yesterday I tired to open the play store. Now, when I press play store it briefly opens up and the goes back to the home screen. It then displays a message with the following message.

Unfortunately the process COM.PROCESS.GOOGLE.GAPPS..... has stopped working.
Please help.
Many thanks in advance..



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[funkylogik]

Have you disabled or frozen any apps when u dont know what they are man?

Have u tried goin to app manager, all, play store, wait for data and cache to show up and wipe them?
Youl just have to log into playstore again


Unbranded international rooted s3 with Official 4.1.2 JB. Paisley, Scotland, Western Europe :beer:

[funkylogik]

......actualy theres no reason why it could be play store, try gmail too (does gmail work?).
Hope u didnt root and uninstall something google..


Unbranded international rooted s3 with Official 4.1.2 JB. Paisley, Scotland, Western Europe :beer:

[Faultymango]

Thanks for the tips funkylogic. I figure out the problem. It was really the download manager that was disabled. So I enabled it again. Then restarted the phone. All is well from there on.
Cheers mate!!

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[Manu14]

How do you enable the download manager?
Edit: Nvm Im just dumb

[Faultymango]

Go to settings>application manager> all> download manager> enable

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[Jenni Heiser]

I followed the directions to enable the download manager, but all I have is downloads (no manager) and when I access it, i can disable or force stop, but it computes zero data and zero cache data, and my playstore STILL won't open.....any ideas??

[Christophe Frattino]

It was called "Downloads", not "Download Manager", but it worked for me !!!

It was in the bottom of the list, disabled.

Enabling it fixed the bug, thanks so much !

[Deep3555]

i have same problem ni samsung s3 .. how to solve this problem? plz send me a mail...

[Clendi]

i have same problem ni samsung s3 .. how to solve this problem? plz send me a mail...

go to SETTINGS>APPLICATION MANAGER>ALL (FLICK THE SCREEN TO GO TO THE RIGHT)> SCROLL ALL THE WAY DOWN, it should be there, if not there are two things called downloads, hunt for it, one should be disabled.

[andyjjones]

Faultymango you are a champion!

I've been suffering this problem for several weeks and I was about to start banging my head against the table.

My phone can now use the Play Store again. Yes!! Thankyou once again!

[Sharon kfir]

Thank you so much! I followed your instructiona and my Google, play store is functional again.

[Nuran Tareq]

Dear Samsung,

i am facing a big problem with the play store and its affecting my software

[Nuran Tareq]

my gmail is working but i am facing the same problem

[Nuran Tareq]

its there what shall i do

[Nuran Tareq]

done thank you aloooooooooooot

[Hassan K. Malik]

Try updating your Play Store....

Sent from i9300 using Android Central.....

[Tommis Graham]

Download manager was the one for me. Fixed it straight away.

[Dawn Gale]

help!!! i have managed to get on to the downloads part - but my force stop and disable button is at the top i dont have a enable when i scroll to the bottom?? :-(

[adamcart18]

Hey guys I am having a problem with my play store, is having problems open up play store. i thought if uninstalled play store it will let me reinstall play store. but it wont let me because to install play store again, I have to go into play store. But leads me back to home screen. How can I get my play store to work again without having to reboot my phone and losing aps that paid for?.. please help someone.

[luvinlife30]

Scroll all the way to the bottom of the application manager, there's another "downloads" at the very end. I just figured that out myself!

[thearc]

thanks is working

[randygsx]

Go to settings>application manager> go to menu> >reset app preference
The works for me