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  1. #51  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Update. Since resetting my phone and installing only minimal apps (for now) coming upto 72hrs it has frozen once which I'm not convinced was not an issue with Twitter. So..for me so far so good. Slowly will now start installing my main apps and see how it goes. Good luck for everyone else out there who has had the same issues....


    Quote Originally Posted by richo1973 View Post
    Well after 4 days of getting this problem in anything I'm doing and having to reboot my phone 20+ times a day I've decided to factory reset. What I've done and intending to do is:-
    * Factory reset
    * Leave for upto 72hrs with minimal apps and see results
    * If problem reoccurs roll back to 4.1.1 (currently on 4.1.2)
    * If problem reoccurs have little choice but to take the phone back to the shop.

    Similar to everyone else I had no problems at all with my phone and 4 days ago this started completely out of the blue with no new apps or changes made to my phone.
    I'll post back with my results as I'm sure everyone else is finding this as frustrating as me...
    Cheers....
  2. #52  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Ok I've taken mine in for repair. I tried going back to base ICS 4.0.4 which still froze without any apps installed so I'm convinced this is a problem with the phone. Also to those people saying it's only freezing once every now and again, dig out a spare old phone and take it in for repair, I wish I'd done this in the first place as my phone was pretty close to being bricked by all the various updates, downgrades etc.

    Once i'd gone to ICS I and there was still a problem I thought I'd try a OTA update, however it froze halfway through and now the phone is dead, literally will start up but not go any further, just gets to the Samsung logo and then all pixelated colour blocks flash up like it's corrupted, Kies recovery doesn't recognise it, Odin doesn't detect it, the power + UP vol + home key method doesn't work, it's almost like android is wiped from the flash memory somehow - so please BEWARE when doing these updates and downgrades with a phone that is likely to freeze at any time.
  3. #53  
    bsnguy's Avatar

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    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    All,

    I've been following several threads on this issue as I've had it while traveling over the past week. I find it also fails when WiFi is completely off. When traveling and moving in/out of cell coverage areas or where the signal is very low for several minutes, the phone also freezes and/or reboots. It will do this while on a call, running apps or just doing nothing.

    Anyone else have problems with WiFi completely off? I've had it off for three days and about 20 reboots/freezes a day over that time.
  4. #54  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Yep had wi-fi off several times, for hours or even days at some points when also travelling but same thing happens, I notice this seems to be a recent issue, a lot of people like myself had no problems with the phone for 6 months + but recently this issue has started appearing. Could be something introduced with a ROM update but I can't understand why when rolling back to previous iterations of android the problem was still there unless a recent update and messed up some hardwired setting....

    Anyway as mentioned if in doubt take it back if possible rather than messing around, and to be honest it's best to do these things while the phone is still in warranty...

    Quote Originally Posted by bsnguy View Post
    All,

    I've been following several threads on this issue as I've had it while traveling over the past week. I find it also fails when WiFi is completely off. When traveling and moving in/out of cell coverage areas or where the signal is very low for several minutes, the phone also freezes and/or reboots. It will do this while on a call, running apps or just doing nothing.

    Anyone else have problems with WiFi completely off? I've had it off for three days and about 20 reboots/freezes a day over that time.
  5. #55  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Have now got a stable phone but very limited fufunctionality. Was running stock international firmware 4.1.2 and phone started freezing last Friday (never had a problem before and running 4.1.2 since December) - yesterday reflashed with Odin to Orange 4.1.2 stock but problem remained. Last night did factory reset and all ok until I signed in to Play store. Once in built apps started to update phone was freezing every 30 seconds. Did another factory reset, restored contacts, messages, schedule via Kies but haven't gone anywhere near Play store and phone is fine. Has not frozen since 11pm last night (new world record). Wifi is fine and using Chrome to browse (not updated) so the issue is being caused either by Play store or one of the in built apps updating. Over to Samsung now for the fix.
  6. #56  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Same here. Mine froze every 5 to 10 minutes or so for days after installing 4.1.2. Anytime between Samsung logo flashing at start, password entering, usings apps, or simply not doing anything. I finally realised that the Storage was nearly full (rougly 10GB used out of total space 11.25GB, as checked in Setting/ Storage). I deleted a few music and film and now everything is back to normal. It was runing perfectly fine before 4.1.2 version and I didn't increase strorage usage since (or not much). Can it be that the new 4.1.2 needs much more free space than previous versions?
  7. #57  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Quote Originally Posted by vodkaandtonic View Post
    Have now got a stable phone but very limited fufunctionality. Was running stock international firmware 4.1.2 and phone started freezing last Friday (never had a problem before and running 4.1.2 since December) - yesterday reflashed with Odin to Orange 4.1.2 stock but problem remained. Last night did factory reset and all ok until I signed in to Play store. Once in built apps started to update phone was freezing every 30 seconds. Did another factory reset, restored contacts, messages, schedule via Kies but haven't gone anywhere near Play store and phone is fine. Has not frozen since 11pm last night (new world record). Wifi is fine and using Chrome to browse (not updated) so the issue is being caused either by Play store or one of the in built apps updating. Over to Samsung now for the fix.
    If you are having the same problem I have than it has nothing to do with the Google market. My phone was freezing before signing in to Google or Samsung accounts. In fact my phone has now been ok for more than 85 hours now with all my apps installed and all my settings, everything signed in and syncing. The funny part is that I didn't do anything to fix it.
  8. #58  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Bugger. My phone has now froze a few times on 4.1.2 XELLA, I got one after a few hours use and then a few yesterday at inconvenient times, on 4.1.2 XELL5 it seemed fine for the half day or so I was running it and I had no lock ups. To me it would seem that going to XELLA, writes data to the EFS where there are more likely to be fubar'd blocks and this just coincides with updating apps after a "fresh" factory reset.

    I'll give that XDA solution a go if I get one more lock up, because I honestly could do without going to a Vodafone shop (20 miles away) - it's ridiculous that we have to find a solution to this.
  9. #59  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    will try this solution too. My S3 started a week ago to freeze and i can't continue this way.
  10. #60  

    Angry Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Well after almost a week without incident since the Samsung service centre re-flashed the software, last night my phone went into total meltdown! I was browing on Chrome, and it froze, so I rebooted it, and it froze again, and it continued like that for at least 10 freezes and reboots. I turned it off for a bit, and turned it back on before I went to bed, it rebooted itself 3 times during the night. I turned it off at about 4am, and left it off until about 8am this morning. It has been OK so far today, but Im not taking any chances, its going back to Samsung, so they can either fix it properly this time, or give me a new phone!
  11. #61  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    This might not be much help, but I've been having these same issues. I went to delete loads of apps that I don't really use any more just to clear up a bit of space. The Settings app froze a couple of times when I started doing this. I probably deleted about 20 apps, some quite large. I then went through all the remaining ones and deleted their cache. Then I rebooted normally. It's been a lot more responsive and less sluggish since doing this and no freezing so far. I also disabled Samsung Push Services.
    Last edited by jdta09; 02-05-2013 at 08:12 AM.
  12. #62  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    This has pissed me off! I've got the blue s3 & like everyone here things were fine until recently.
    I've come across a possible solution which I've only implemented a few minz ago so fingers crossed it works! Just thought I'd share that with y'all.

    Well after a weekend of troubleshooting here are my findings:-
    The above fix suggestion (type: *#0011# Then press menu -> wifi, there is a button ON ( power saving or something ), change it to OFF.) did completely fix the issue.
    Also speeded up general operation (some slowdown/lag switching between screens, not unbearable, but noticeable)
    However:-
    This fix works until you turn the phone off and then on again. On the boot up sequence Samsung see's fit to turn this 'feature back on' leaving me with no option but to go through the simple, but annoying task of typing in *#0011# and turning the feature back off.
    Not sure how to turn this feature off permanentely (or at least until Samsung release a bug fix/patch) but I suspect the option hides in system somewhere and I will have to root my phone to apply (ideas anyone?)
  13. #63  

    Unhappy Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    service center has kept my phone for 3 days now.. 1st day they wiped the s/w and reloaded the latest firmware again but that didn't solved the issue completely...

    then they replaced the motherboard on the 2nd day but now are unable to write imei number on it so its still with them... i have called samsung customer care for this and they will call me back tomorrow mng for updates why its taking so long.... lets see its difficult to spend time without my S3 ://
  14. #64  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    I've followed the steps in the XDA thread (inc. backing up my EFS) - I'll let you all know how this goes and if it has resolved it for me, though I had 0 bad blocks...



    EDIT: just ran the VEllamo benchmark to see if that would lock it up... it has. Back to the drawing board / Vodafone.
    Last edited by thelegendaryjay; 02-05-2013 at 12:19 PM.
  15. #65  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Same problem here. Have had my s3 for about 7 months without any problems. But recently it freezes every 10 minutes and I have to take the battery out and testat it. It's absolutely the worste when the battery is rusning low. Why? What should we do?
  16. #66  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    i was having exact same problem was such a punish but it fixed itself magically dont know how.. that was after 2 factory resets and upgrading firmware to 4.1.2

    So hopefully yours will magically fix itself. been working exactly how it should be now and i can use it with confidence again going into all different apps without thinking "oh its gonna freeze!"
    stephen2203 likes this.
  17. #67  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    well, the *#0011# method works for me, but still have not rebooted the phone. Im sure it will freeze again as soon as I reboot it.
  18. #68  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    Similar to others my problems have returned . For a couple of days after a factory reset it worked fine. Put a few more apps on and it froze on me once a day. This morning its frozen 3 times already and now started rebooting itself. Originally I was going to roll it back to 4.1.1 but I've decided to walk back into Phones4U and send the phone off for repair. Very frustrating and same as others upto last Tuedsay I had never experienced these issues before.


    Quote Originally Posted by richo1973 View Post
    Update. Since resetting my phone and installing only minimal apps (for now) coming upto 72hrs it has frozen once which I'm not convinced was not an issue with Twitter. So..for me so far so good. Slowly will now start installing my main apps and see how it goes. Good luck for everyone else out there who has had the same issues....
  19. #69  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    They replaced my motherboard. But then it started giving network problem. So i called samsung customer care and they routed my call to india hq and i was put on conference with the owner of the service center.

    Points to note:
    1. They will put another new motherboard.
    2. Samsung replacement warranty in india is just 7 days, later on its just service/repair warranty for 1 year.
    3. I noticed everyone who is facing the problem has purchased his s3 6-7 months before.
    4. I should have got additional 1 year warranty

    i would suggest others as long as its under warranty take your phone to samsung instead of trying different tweaks or factory reset again and again...
  20. #70  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    I agree with Pranav, re installing software and resetting etc, doesn't work. I personally think there is a manufacturing flaw with certain handsets made around 6-7 months ago, as it does seem odd that so many people are having the same issues with handsets that are around the same age. At first I thought it was the Jelly Bean update, but now I think its a major hardware issue, and I'd say to anyone having problems to send it back to Samsung, while its still under warranty
  21. #71  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    I'm sure it's to do with charging/battery. I was trying to charge my phone at work this afternoon and it was freezing rebooting every 5 minutes, once I'd left work I listened to 30 mins podcasts, watched 30 mins video and have been at home checking it occasionally and all's been fine, no problems at all.
    This would also explain why I've noticed recently that when I leave it charging next to the bed, it often makes the noise to say it's just been plugged in. In fact I now put it on silent every night, but in fact I bet this is when it's rebooted or reawakened itself.
  22. #72  

    Exclamation Freezing (Re: Samsung Galaxy S3 I9300 freezes every hour or so.)

    Freeing space on internal SD card (sdcard0) solved the problem.

    • Set the Android camera app to save photos and videos to SD card by default. Move the contents of the camera folder (/storage/sdcard0/DCIM/Camera) to the external SD card (/storage/extSdCard/DCIM/Camera).

    • Set every app you can to use the external SD card by default. Move existing data of the respective app to the external SD card.

    • Remove redundant, obsolete apps. Keep in mind that ad enabled apps can use mem (besides bandwidth) for ad data.
    Last edited by Christian Natiez; 02-07-2013 at 03:29 PM.
  23. #73  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    I've been having the same problem with my S3 for about the last 2 weeks. I've not tried the rollback to 4.1.1 or factory reset (mainly because people on here have said it hasn't worked for them) and none of the other tweaks like WPS have worked either.

    One thing I've noticed with mine, though, is that it wasn't freezing when I was listening to music or an audiobook. To experiment further, I created a 10-minute "silence.mp3" file (which does exactly what it sounds like - plays silence for 10 mins) and I set this playing in the music player on continuous single-track loop. Since I did this, my phone has not frozen at all.

    The obvious downside is that it is a drain on the battery (although not a massive drain). It's not an ideal workaround but is worth a go if nothing else is working for you. It might at least buy you a bit of time pending a proper fix from Samsung. They don't seem to be acknowledging the general problem yet so we might be some way off that, though.

    I'm going to experiment with a few options in the Android API to see if I can write something more lightweight that will keep the device active in a similar way to the music player but is less of a drain on the battery.
    Kayem59 likes this.
  24. #74  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    I've been strugling with the same issue the past weekend.
    So far I've come to the following conclusions:

    1) for me, it's definitely a wifi issue. If I reboot the phone, it will freeze in a matter of minutes. If first thing I do is turn off the wifi, or at least disconnect from my home network (but leave wifi turned on), it will not freeze at all, and it will run stable for hours on end. Seconds after I re-enable (or re-connect) to wifi, the phone will freeze.

    2) for me, it seems to be a 4.1.2 issue only. I've tried different (stock) ROMS (XXEMR2, XXELLA), and all the 4.1.2 ROMS were freezing. Even during initial setup after factory reset (not long after connecting to wifi). I flashed back to the original 4.0.4 (XXALF5), which seemed stable. I tried Emergency Recovery through Kies (which installs 4.1.2 XXELL4), but that one frooze too. I've now flashed it to a 4.1.1 ROM (XXDLIH), and been working on the phone intensively for the past 2hrs restoring all my apps and data, continuously on Wifi, and it hasn't crashed once.

    So even though, at least for me, this seems to be limited to the 4.1.2 firmware only, I'm still debating if I should just let this slide. Maybe it IS a hardware issue, that's being triggered by 4.1.2? If so, since my phone is still under warranty for the next 4 months, would it be safer to send it back and have it checked?
  25. #75  

    Default Re: Samsung Galaxy S3 I9300 freezes every hour or so.

    My s3 has been crashing for days now.

    In another obscure thread I found someone having problems similar, anyway they said the fix was as follows:

    Settings > DEVELOPER Settings > Turn off Transition and Animation Scale.

    Previous to doing this my phone was crashing randomly, sometimes as soon as it was booting, holding power was the only way to fix. This happened after 4.1.2 upgrade

    I posted this in another thread and It has been 2 days since the last crash happened.

    Hope this solves your problems

    Mr B
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