09-27-2016 01:14 AM
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  1. jm345's Avatar
    I am getting this error message frequently: "Unfortunately, the process android.process.media has stopped."

    It seems to have started after the ICS upgrade. What does it mean? is there an issue? Is there something I can do to fix it?

    Thanks
    11-05-2012 09:46 PM
  2. unglued94ta's Avatar
    Have you tried a factory reset?

    Sent from my GT-N7000 using Android Central Forums
    11-05-2012 10:05 PM
  3. jm345's Avatar
    Have you tried a factory reset?
    So the error message is serious enough to require a factory reset?

    How do you do a factory reset? And do I have to re-install all my apps and everything?
    11-05-2012 10:18 PM
  4. Jacksmyname's Avatar
    If you have auto-sync enabled, try disabling it.
    Worked for me.
    Husein Mwd likes this.
    11-05-2012 11:19 PM
  5. jm345's Avatar
    If you have auto-sync enabled, try disabling it.
    Worked for me.
    Ok I tried that but I lose auto updating for my apps.
    11-07-2012 10:14 AM
  6. jm345's Avatar
    So what does "Unfortunately, the process android.process.media has stopped" mean? Is it slowing my tab down? Or just not auto-syncing some apps?

    If I have to do a factory reset to fix the problem is that found under Settings/Back up and reset/Personal data/ Factory data reset?

    Will I have to re-install all my apps and re-do folders, etc?

    Thanks
    lhen pineda and Husein Mwd like this.
    11-07-2012 10:22 AM
  7. anon(549921)'s Avatar
    Settings --> Applications -->All--> Download Manager --> Clear Data/Cache

    Try that............Google is your friend ;o)
    11-07-2012 06:28 PM
  8. jm345's Avatar
    Settings --> Applications -->All--> Download Manager --> Clear Data/Cache

    Try that............Google is your friend ;o)
    I did but I still get the error message. Any more suggestions?

    Sent from my Galaxy Tab 10.1
    11-09-2012 08:12 PM
  9. anon(549921)'s Avatar
    What else have you tried?
    11-19-2012 04:01 PM
  10. jm345's Avatar
    What else have you tried?
    I tried all the suggestions above, except the factory reset. I still frequently get the message. I don't mind the error message so much but I suspect it has something to do with the tablet slowing down significantly after I have opened a number of apps. I have to go into Task Manager and use Clear Memory to get the tablet back responding at normal speeds.

    I remember seeing the error message right after the upgrade to ICS. Maybe I need to do a factory reset? How do I do that? And will it have ICS?
    Will I have to re-install all my apps and re-do folders, etc?
    Any other suggestions? Thanks
    11-19-2012 05:00 PM
  11. anon(549921)'s Avatar
    I used it see it on Honeycomb but since I rooted my Tab and installed an custom ROM I don't see it anymore. IIRC my issue was cured by the method above..........personally I would root and go with a custom ICS ROM, its super simple and the custom ROMS are much smoother and stable than the Samsung one.
    11-20-2012 10:32 AM
  12. ChuckeeDroid's Avatar
    I had this problem on my 10.1 but I think it was another process.
    I got rid of it by disabling bookmark syncing on my Samsung account.
    I don't think it did anything useful anyway.

    Sent from my Nexus 7 using Tapatalk 2
    11-20-2012 04:59 PM
  13. Peter Wong's Avatar
    I have the same issue. After doing an upgrade that it was bugging me to do, I get this message popping up every 5 seconds or so. I have no idea what it means, I can't find the process in the app manager. When I disable SYNC, the issues stops... but what does disabling SYNC do? Isn't that a pretty important function?

    There must be some way to fix this issue without defeaturing the phone
    12-06-2012 03:27 PM
  14. jm345's Avatar
    I have the same issue. After doing an upgrade that it was bugging me to do, I get this message popping up every 5 seconds or so. I have no idea what it means, I can't find the process in the app manager. When I disable SYNC, the issues stops... but what does disabling SYNC do? Isn't that a pretty important function?

    There must be some way to fix this issue without defeaturing the phone
    Your timing is perfect. I could not get it to go away and it seemed the tab was slower - getting bogged down by poor memory management. I was always clearing the memory. So...... I just did the factory reset. It is a PITA because you will have to reinstall all your apps and re-do any folders \ home screen, widgets etc.

    But I will report back if that eliminates the constant error message and maybe even better performance.
    12-06-2012 03:38 PM
  15. Peter Wong's Avatar
    Brutal. This is not productive. When I called Bell, they said there was a error during the upgrade I just did. Other odd thing is that after I reset/power the device, the ringtone starts going. Whatever this latest upgrade was, it was really poorly done.
    12-06-2012 04:50 PM
  16. NowThatsDope's Avatar
    Its a sync issue. More than likely one of your passwords is incorrect to one if your sync accounts. Mine was Facebook, go figures. Changed it, seems to work fine now. Try it and see if that works or for ya.
    Belinda Ramos likes this.
    12-06-2012 07:14 PM
  17. Peter Wong's Avatar
    Ok fixed. I had to factory reset - press 3 buttons simultaneously from off state. After reset, only thing I needed to do was redo folders. Apps reinstalled automatically. Had to swtup email accounts and a few other phone settings but not bad. New 4.1.1 up and running. Its much improved.
    12-07-2012 07:32 PM
  18. jm345's Avatar
    OK, I finally did a factory data reset. It has been several days now and not one error message. And the tab is more responsive and seems to handle memory management better. The bad news is you have to re-install all your apps. The good news is I only re-installed the apps I was actually using.
    12-10-2012 06:58 AM
  19. Debbie Hart's Avatar
    i get the same message i have tried a factory reset and i still get it and cant use phone...
    12-15-2012 10:15 AM
  20. Tenzin Dronsal's Avatar
    hey people ..
    i had the same problem .. just fixed it ..
    12-22-2012 10:18 PM
  21. Vanda Gvantseladze's Avatar
    unfortunately, the process android.process.media has stopped. "what does this mean?"
    12-24-2012 09:44 AM
  22. leexal2's Avatar
    I keep getting this messsage. what should i do?
    01-09-2013 08:08 PM
  23. Onewhoseeks Krells's Avatar
    Just wanted to say that I started to get this message on my rooted Samsung Galaxy Nexus running AOKP 4.2.1 (aokp_toro_jb-mr1_build-1). Tried the suggestion to clear cache and data for the Download Manager app, and things seem to be fixed. Thanks @Brownstar69 for the tip!
    01-12-2013 01:50 AM
  24. Roman Shein's Avatar
    The process name implies that it is related to sd card. Fat file system is very old and unreliable file system. Android stop app to prevent further damage to your data.
    Solution:
    Eject microSD. Insert in card reader, plug to PC. Run chkdsk i: /f /x, where i- drive letter for your sd partion in windows. Chkdsk shall find and fix problem. Problem solved.
    02-05-2013 06:53 AM
  25. KJS18's Avatar
    To anyone still having trouble with this problem. Here's what fixed it for me:
    1) Unmount SD card
    2) Go to Settings>Manage Applications>All>Media Storage
    3) CLEAR DATA
    4) Mount SD card
    I had been trying everything that I saw on this thread then I started messing with it on my own trying to figure something out and now I have no problems, all the music and photos on my SD card were fine, so far my applications are untouched and all seems well with the world! Hope this helps anyone still having trouble!
    02-06-2013 01:58 AM
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