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  1. Thread Author  Thread Author    #1  

    Unhappy Netflix suddenly is not compatible with my device???

    On Saturday I used netflix on my tablet for over an hour. I tried to use netflix again on sunday and it gave me some connection error notice. Turning it on and off didn't work so I uninstalled the app and figured i would just download it again. When I went into the app store to get the netflix app again, it said that the app was not compatible with my device. It was compatible the day before, what the hell? I thought that it could be because my tablet needed to be updated so I did that, a whole 3 rounds of updates and 4 hours later, but it still keeps saying that my device is not compatible with netflix. Anyone have any ideas as to what this issue is? I appreciate any and all feedback. Thank you!
  2. #2  
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    Default Re: Netflix suddenly is not compatible with my device???

    Quote Originally Posted by laurajhonold View Post
    On Saturday I used netflix on my tablet for over an hour. I tried to use netflix again on sunday and it gave me some connection error notice. Turning it on and off didn't work so I uninstalled the app and figured i would just download it again. When I went into the app store to get the netflix app again, it said that the app was not compatible with my device. It was compatible the day before, what the hell? I thought that it could be because my tablet needed to be updated so I did that, a whole 3 rounds of updates and 4 hours later, but it still keeps saying that my device is not compatible with netflix. Anyone have any ideas as to what this issue is? I appreciate any and all feedback. Thank you!
    Welcome to the forums.
    I would email the developer and let them know. Perhaps they can give a reason why. It might have been a simple oversight.

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  3. Thread Author  Thread Author    #3  

    Default Re: Netflix suddenly is not compatible with my device???

    I found this link that I hope is the fix but I'm not very hopeful: https://help.netflix.com/en/node/13242
  4. #4  

    Default Re: Netflix suddenly is not compatible with my device???

    I am having the same problem on my Samsung Galaxy 10.1 tablet and I cannot find a solution. Does anyone out there know how to fix this ?
  5. #5  

    Default Re: Netflix suddenly is not compatible with my device???

    me too! I have spent so much time with netlix, android and samsung... Seems like it is a mistery to everyone!
  6. #6  

    Default Re: Netflix suddenly is not compatible with my device???

    OMG, after numerous hours of trying to address this with netflix, android, samsung etc.... I used the link recommended in above thread. I downloaded it and it worked perfectly. The weird part is that the rep from Netflix emailed me the link and when I cut and pasted it to my browser it did not work.
  7. #7  

    Default Re: Netflix suddenly is not compatible with my device???

    I actually just started this account to tell everyone that the link that was given totally works!!! I am so friggen happy. I was looking for a way to fix the problem for so long I was getting pretty pissed. If no one knows what link I am talking about here it is. help.netflix.com/en/node/13242
  8. #8  

    Default Re: Netflix suddenly is not compatible with my device???

    this totally worked for me, thank you so much for sharing.
  9. #9  

    Default Re: Netflix suddenly is not compatible with my device???

    Looks like the above link is no longer working. Spent forever back and forth with Netflix support and they finally gave me a new link to try. Hope this helps someone else:

    sorry, can't post links. Use same link as above except node 24776
  10. #10  

    Default Re: Netflix suddenly is not compatible with my device???

    Thanks a lot for the updated node number. It's the solution for me as well. :-)

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