Why am I getting the error message unfortunately, the phone has stopped working on my Galaxy Tab 2?

[logyon]

unfortunately, the phone has stopped working? Gaalaxy Tab 2

My friend gave me her galaxy tab 2 to fix

My friend updated the tablet over the air and its never been connected to a computer

After updating it she got an error on the screen

Unfortunately, Phone has stopped

error message that wont go away it pops up all the time

Shes tried a factory reset and it still comes up

Any idea how to fix this i have had a look for a stock rom but i dont know what one there is as they seems to be a few.

White Samsung Galaxy tab 2 10.1 UK model wifi gt-p5110

i presume its a memory card slot next to the volum button?

how do i find out what csc is and what pda it is so i can get the correct rom downloaded and tried to be put back

i cant see the tablet via kies either but i get the us connecting sound

 

[Bosbouer]

Re: unfortunately, the phone has stopped working? Gaalaxy Tab 2

"White Samsung Galaxy tab 2 10.1 UK model wifi gt-p5110" says it all. The tab does not have data or phone capabilities...

The slot next to the volume button is for a micro SD card. SamMobile will have the correct update provided that you search for the correct Model and region

 

[logyon]

Re: unfortunately, the phone has stopped working? Gaalaxy Tab 2

I am not sure what update i need or how to update the firmware
i have a laptop on windows 7 64bit

Can some one help me restore the firmware please

i have the model gt-p5110 galaxy tab 2 10.1
white wifi uk version

i have a screen shot of what it says on the screen

 

[Bosbouer]

Re: unfortunately, the phone has stopped working? Gaalaxy Tab 2

Go to this website; Firmwares | SamMobile | Page 3

Create an account, search for the model and region then download the OS to you pc. You will also need odin to flash the OS to the tab. Have a look at ibtimes's guides. They are pretty comprehensive and clear

Android 4.2.2 Official Update Rolling for Galaxy Tab 2 10.1 (Wi-Fi ...

 

[Nicklaus Monroy]

Thankfully I stumbled across someone else that posted about this problem. All they did was open "phone" really fast after clicking okay on the error screen. This didn't work for me the first time but after two or three attempts the error message stopped coming up.

Too good to be true? Yes, but it actually works, haha!

 

[SteveGD]

After combing through over a dozen posts for the same problem, I found this one.

Thank you for posting an actual solution Nicklaus! Much appreciated.

 

[Claire Smith]

I'm having the same problem with my tab 3 and was wondering if anyone found a solution?

 

[Silvio Drvenkar]

Settings->applications manager- / Choose reset app preferences / Choose Reset Apps. Worked on s5

 

[llltapp NPmadness]

I do that and yes it works, but it alway come back on me... a day, an hour, a week LOL