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  1. Thread Author  Thread Author    #1  

    Default USB cable not recognised when tablet is on

    Hi,

    First time posting as I normally find the solution to my problem, however this one has me stumped.

    I recently purchased a Samsung Galaxy Tab 2 10.1 and everything was working fine.

    I went on holidays and took it with me. A week later, came back and plug it into my laptop to download photos that are on it.

    Both the PC and the tablet don't seem to recognise the cable is plugged in. I thought the cables might have gone bad, however, when I turn off the tablet, it charges fine.

    I had a similar problem with my Galaxy Nexus phone, it what I had to do was actually bend the thin piece in the micro-usb slot of my phone and it worked. Tried doing it with the tablet and it doesn't.

    I saw that there is another thread that has the issue of "charging only when tab is off", however I believe that my issue is different, as I don't see a red cross and my PC and tablet don't recognise a connection at all.

    Thanks in advance.
  2. #2  
    pkcable's Avatar
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    Default Re: USB cable not recognised when tablet is on

    Try Samsung Kies....

    SAMSUNG KIES
    Rich C. (PKcable)
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  3. #3  
    Golfdriver97's Avatar

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    Default Re: USB cable not recognised when tablet is on

    Quote Originally Posted by BlueGunners View Post
    Hi,

    First time posting as I normally find the solution to my problem, however this one has me stumped.

    I recently purchased a Samsung Galaxy Tab 2 10.1 and everything was working fine.

    I went on holidays and took it with me. A week later, came back and plug it into my laptop to download photos that are on it.

    Both the PC and the tablet don't seem to recognise the cable is plugged in. I thought the cables might have gone bad, however, when I turn off the tablet, it charges fine.

    I had a similar problem with my Galaxy Nexus phone, it what I had to do was actually bend the thin piece in the micro-usb slot of my phone and it worked. Tried doing it with the tablet and it doesn't.

    I saw that there is another thread that has the issue of "charging only when tab is off", however I believe that my issue is different, as I don't see a red cross and my PC and tablet don't recognise a connection at all.

    Thanks in advance.
    First I would try a different cable. There may be a bad pin that bending just won't fix.

    Otherwise I would contact Samsung. At least this way you go on record during your warranty.

    Sent from a SlimROM S3.
  4. Thread Author  Thread Author    #4  

    Default Re: USB cable not recognised when tablet is on

    Thanks for your reply. I have the latest Samsung Kies installed with the latest drivers and still nothing.

    I have ordered a new original samsung USB cable. I will update here if it solves the issue should anyone else suffer the same problem.
  5. Thread Author  Thread Author    #5  

    Default Re: USB cable not recognised when tablet is on

    Just an update.

    I purchased a new USB cable and that seems to have done the job! YAY

    Thanks for the responses.
    Golfdriver97 likes this.
  6. #6  
    Golfdriver97's Avatar

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    Default Re: USB cable not recognised when tablet is on

    Quote Originally Posted by BlueGunners View Post
    Just an update.

    I purchased a new USB cable and that seems to have done the job! YAY

    Thanks for the responses.
    Thank you for the follow up.

    Sent from a SlimROM S3.

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