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Unable to update because "encrypted device". It is not.
Hi everyone !
I have got a Galaxy Tab 2 for a few years, I just updated the device this weekend for the first time. It downloaded the new OS (4.0.3 => 4.2.2) (quite a lot of data, almost 800mb). But after the download, I could install it. I got an error message stating "Uable to update new software because device is encrypted. To update, change setting to decrypt." Well, it is not encrypted. I checked in Settings > Security > Encrypt device. Strangely, on this page, I have instructions to encrypt the device, as if it wasn't thus, but the button to encrypt is grayed so it seems it is not possible to actually encrypt it. I am lost, an idea anyone ?
Sorry if that problem has been asked already.
Thanks to all in advance !