1. josefcarel's Avatar
    I have made a mistake electing an option to open a video file from My Archives and now I dont have any option again. Instead an internal file management is open but no application and from Gallery i get a message "Sorry, we can't open this file". I would like to know how to fix it.
    Thanks
    06-12-2014 12:40 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Go to your App Manager, tap menu, and look for the "Reset all app preferences" option. I think that's where it is on Samsung devices. In stock Android, it's in the Settings>Apps​ menu.
    06-12-2014 12:43 AM

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