Google Play Store Keeps Crashing!! HELP!!

**Jacqui Duran** · 05-05-2013, 04:38 PM

Hi all,
Hoping someone can please help me. I have a Samsung Galaxy Tab 2 7.0. In the last two days every time I try and do anything I get an error message that reads "Unfortunately, Google Play Store has stopped." I have tried clearing the cache, hitting 'Force Stop', re-booting .... nothing is fixing it. Please help!!!! I don't want to clear my data.

**John Blount** · 05-30-2013, 05:11 PM

Have you been able to find a solution? I am having the same problem on my Samsung gs2.

**Robert Morrison** · 06-15-2013, 12:03 PM

I am having the same problem with my lg spectrum 2 pbone. It wont let me do any updates on any apps and the play store keeps shutting down on me. Is there any way to fix this?

**Gyanendra Mathur** · 07-01-2013, 11:54 AM

Hi all,
Hoping someone can please help me. I have a Samsung Galaxy Note2 In the last two days every time I try and do anything I get an error message that reads "Unfortunately, Google Play Store has stopped." I have tried clearing the cache, hitting 'Force Stop', re-booting .... nothing is fixing it. Please help!!!! I don't want to clear my data.

**Gyanendra Mathur** · 07-01-2013, 11:58 AM

Originally Posted by Gyanendra Mathur

Hi all,
Hoping someone can please help me. I have a Samsung Galaxy Note2 In the last two days every time I try and do anything I get an error message that reads "Unfortunately, Google Play Store has stopped." I have tried clearing the cache, hitting 'Force Stop', re-booting .... nothing is fixing it. Please help!!!! I don't want to clear my data.

**Joe Hewes** · 07-07-2013, 06:37 AM

Try this:

Open Application manager,

Go to the 'all' tab,

scroll all the way to the bottom and you will see download manager is disabled.

Ope and enable.

Fixed the problem instantly on my GNote2.

Hope this helps!!!

**Nicole Spears** · 07-07-2013, 08:42 PM

Thanks it worked!

**luke preciado** · 07-13-2013, 01:54 AM

Thx ! It wrked

**Emina Nikocevic** · 07-26-2013, 01:45 AM

Where can I find application manager? Can someone help me please?

**Thehun Attila** · 07-31-2013, 08:54 AM

It worked! Thank u! But the play stored its still not working..at least its not crashing and make my phone freezes all the time, but this solution dsnt solve the problem. (GNOTE2)

- - - Updated - - -

It worked! Thank u! But the play stored its still not working..at least its not crashing and make my phone freezes all the time, but this solution dsnt solve the problem. (GNOTE2)

**blue buddha** · 08-03-2013, 09:14 PM

Same problem...spent 3 days googling to find answers,and cant think anymore! Playstore has stopped,and i have done everything possible. Dont want to restore to factory settings..any hope?please...

Sent from my GT-P3113 using AC Forums mobile app

**Gypsygirl689** · 08-05-2013, 06:04 PM

Thank you, that worked immediately!!!

**sg100** · 08-18-2013, 10:42 AM

Bingo! It works. Thanks.

**TamraWilder** · 09-15-2013, 08:24 PM

Thank you so much! It worked!! The people at my local Verizon told me it was my fault and I would have to buy a new phone.

**Prashant Rathore** · 09-27-2013, 02:28 PM

did you find any solution to your "google playstore unfortunately closing" problem...pls share with me n hlp me too...
my mail id is [email address removed]

**crystallafon** · 09-28-2013, 02:25 AM

Thankz it works (:

**Jay Sacks** · 09-28-2013, 02:44 AM

Application Manager is in settings.

Sent from my GT-P6210 using AC Forums mobile app

**rafique1960_kaalia** · 10-05-2013, 03:17 AM

Play store is not opening on my note 2 please help me.

**Mauricio Sanchez1** · 10-05-2013, 01:53 PM

Originally Posted by Joe Hewes

Try this:

Open Application manager,

Go to the 'all' tab,

scroll all the way to the bottom and you will see download manager is disabled.

Ope and enable.

Fixed the problem instantly on my GNote2.

Hope this helps!!!

Hey thanks man this worked!

**Earlene Gayle** · 10-06-2013, 07:43 PM

yay! thank you it totally worked

**Linda Leslie** · 10-09-2013, 04:37 PM

I'm having the same problem. I got my tablet fixed, power cord connection loose, anyway when I got it back I had to put my apps back on, but I can an, because the play store keeps crashing. I thought it was my tablet, but I guess it's not, since others are having the same problem

**Linda Leslie** · 10-09-2013, 04:43 PM

I don't see an enable or disable on download manager

**yali123** · 10-12-2013, 12:14 PM

Hey guyz... I hav samsung galaxy grand .. android 4.1.2 and as I open play store.. it suddenly crashes... but I went to settings.. the application manager... and then in da list there is google playstore and google playstore service.. I force stopped both and then cleared all data and cache.. and then I was able to use playstore again... all my apps were there...
Hope my technique works for you..
Thx...