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  1. Thread Author  Thread Author    #1  

    Default "unfortunately the process Com.android system ui has stopped"=Chromecast

    Just got my Tab last weekend and I get this message after using Chromecast everytime after watching a few youtube videos. Saw a post over on XDA about it that its happening to others, so I wrote Samsung Tech Support. Got the usual canned answer, but at least they get another complaint about it.
    "Your tab doesn't support Chrome cast. We do not have any tested information with the third party accessories. In order to isolate the issue with the tab, please perform the hard reset on the device. Performing a hard data reset will clear the tablet’s memory and put the device back to the original factory default state."
  2. #2  
    Channan's Avatar
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    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Mine was doing that yesterday. Also casting to Chromecast with the BubbleUPnP app.
  3. #3  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    I have exactly the same problem. I routinely use Hulu, Netflix, and YouTube along with my Chromecast. I've noticed that, for me, only the YouTube app causes this problem. Hulu and Netflix cast just fine. Also, it seems to happen more frequently when I've loaded videos into the YouTube app's TV Queue. (It could just be that I notice it more when managing the TV Queue because that's when I'm actively using the tablet. Otherwise I lock it, set it down, and watch the videos. I've only unlocked it once to find that the process had stopped.)

    I've got a Galaxy Tab 2 8.0" running 4.4.2. I haven't been able to duplicate the issue with my Galaxy S4, so I try to remember to use that when I'm casting YouTube videos.

    When it does happen on the tablet, my only option is to reboot. I've tried factory reset three times, which means I'm re-downloading the YouTube and Chromecast apps each time.

    Someone in another thread on this forum mentioned that process com.android.system.ui relates to the notification bar. Thinking back to the last two times it crashed, I was swiping down to get to my notifications. Before that, I couldn't say for certain. Not sure if that's related.
  4. #4  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Just checking in to say I have the same issue with an LG v500 (the 8.3" tab), and as someone else mentioned it does seem to be related to Youtube and the notifications bar.
  5. #5  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Just had a system update from Samsung and it looks like it's fixed! Hurrah!
  6. Thread Author  Thread Author    #6  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    That's good news. I still have not recieved it yet. Tried checking but still nothing.
  7. #7  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Quote Originally Posted by Mike Ashelby View Post
    Just had a system update from Samsung and it looks like it's fixed! Hurrah!
    To what version?
  8. Thread Author  Thread Author    #8  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Quote Originally Posted by Mike Ashelby View Post
    Just had a system update from Samsung and it looks like it's fixed! Hurrah!
    Can you confirm what version you have now. I don't think there was an update. I haven't seen any talk of an update besides this thread?
  9. #9  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    I just got my tab pro last weekend and sucks I get the same error too. Haven't tried Netflix yet but never had issues with my note 2 but that's on cm11
  10. #10  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    I have the same with my tab pro 10.1. I'm not to fussed as it works with everything else like Netflix and YouTube. If I want to cast Google play content I can use my S5 or Nexus 7.

    Posted from my S5
    Live Long and Prosper!
  11. #11  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Search on google for "YouTube crash fix Xposed". Follow the link to XDA and install the fix. It will fix your problem as it did on my Tab Pro 8.4, or download the update from SamMobile.
  12. #12  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Quote Originally Posted by Theodoros Dervenis View Post
    Search on google for "YouTube crash fix Xposed". Follow the link to XDA and install the fix. It will fix your problem as it did on my Tab Pro 8.4, or download the update from SamMobile.
    Just downloaded it. Hope it works.

    Posted via the Android Central App
  13. Thread Author  Thread Author    #13  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Does this require root?
  14. #14  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Quote Originally Posted by gerrya View Post
    Does this require root?
    No it doesn't

    Posted via the Android Central App
  15. #15  
    kassdog's Avatar

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    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Is the fix from Samsung or a third party been having this problem since I got the Chromecast.

    Sent from my HTC One using Tapatalk
  16. Thread Author  Thread Author    #16  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    I got a system update this morning on my Samsung Galaxy tab pro 8.4 and I have not experienced a crash using Chromecast, and I've been trying to get it to crash by pulling down the status bar.
  17. #17  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    Same here. Latest Samsung update fixed this issue.
  18. #18  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    It was happening on my Galaxy Tab 4 when I was trying to watch HBO GO through Chromecast. I tried this process and it worked:

    1. Settings
    2. Application Manager
    3. All
    4. System UI
    5. Click "Clear Cache"
  19. #19  

    Default Re: "unfortunately the process Com.android system ui has stopped"=Chromecast

    It was happening on my Galaxy Tab 4 while I was trying to watch HBO GO through Chromecast. I tried this process and it fixed it.

    1. Settings
    2. Application Manager
    3. All
    4. System UI
    5. Clear Cache

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