I work for a school district where we have around 500 tab s's. They will be over a year old by the end of the school year (middle of June, so out of warranty). We are getting this error message when charging : 'The connected charger will take longer to charge. To charge faster, use the original charger and cable that were provided with this tablet.'
We are using the original charger as well as trying other chargers with the same result. If the battery is low, charging overnight won't bring it up to 100%. Do you think it is a battery issue, or possibly an issue with the port on the tablet? I'd say we have 20ish doing this. Thanks.
We are using the original charger as well as trying other chargers with the same result. If the battery is low, charging overnight won't bring it up to 100%. Do you think it is a battery issue, or possibly an issue with the port on the tablet? I'd say we have 20ish doing this. Thanks.