Hi,
I submitted this to Samsung, which were very unhelpful since I'm in Canada instead of the U.S, however I'm going on a limb trying to figure this one out...
I got a Samsung Tab 4 7.0 with Android 4.4.2 which was first configured for my wife. The second account created was mine. Recently we ordered a casing with Bluetooth keyboard and just received it.
Now the "funny" part happens: I can't get the Bluetooth to activate with my user account, it's always grayed out.
If I log on with my wife's account (The one selected by default on the lockscreen), Bluetooth is available and the keyboard works fine.
If I switch to my account, BT is not available, sliding it ON will last a few seconds and it will go off again.
Once I switch back to my wife's account, it no longer works (I switched user). I also tried only pressing my account's icon, not logging with it but then pressing my wife's account icon to then log in, and it didn't work. The only way to get Bluetooth active is to go straight in with her account (And that works fine). Looks a lot like a software issue.
Anybody else experienced something similar or would care to try and see if behavior is the same on their tablet, or even better, a solution?
Thanks!
Frank.
I submitted this to Samsung, which were very unhelpful since I'm in Canada instead of the U.S, however I'm going on a limb trying to figure this one out...
I got a Samsung Tab 4 7.0 with Android 4.4.2 which was first configured for my wife. The second account created was mine. Recently we ordered a casing with Bluetooth keyboard and just received it.
Now the "funny" part happens: I can't get the Bluetooth to activate with my user account, it's always grayed out.
If I log on with my wife's account (The one selected by default on the lockscreen), Bluetooth is available and the keyboard works fine.
If I switch to my account, BT is not available, sliding it ON will last a few seconds and it will go off again.
Once I switch back to my wife's account, it no longer works (I switched user). I also tried only pressing my account's icon, not logging with it but then pressing my wife's account icon to then log in, and it didn't work. The only way to get Bluetooth active is to go straight in with her account (And that works fine). Looks a lot like a software issue.
Anybody else experienced something similar or would care to try and see if behavior is the same on their tablet, or even better, a solution?
Thanks!
Frank.