Samsung Note 3 won't connect to new Gear 2 Neo
For some reason, my Note 3 isn't connecting to my new Gear 2 Neo. They've never been connected. The phone recognizes that the watch is there. It tries to connect.It says "installing additional software 0/2." Then I get an "Installation failed! Error code: -112" message. Suggestions???
I've tried chatting with Samsung. It wasn't my most productive chat. The guy gave up and told me to file an insurance claim. Bizarre. I tried a chat with another person, but that poor soul kept getting mixed up about what steps he'd told me to do. He kept telling me to do a soft reset on my phone over and over and over again.
For some reason, my Note 3 isn't connecting to my new Gear 2 Neo. They've never been connected. The phone recognizes that the watch is there. It tries to connect.It says "installing additional software 0/2." Then I get an "Installation failed! Error code: -112" message. Suggestions???
I've tried chatting with Samsung. It wasn't my most productive chat. The guy gave up and told me to file an insurance claim. Bizarre. I tried a chat with another person, but that poor soul kept getting mixed up about what steps he'd told me to do. He kept telling me to do a soft reset on my phone over and over and over again.