Live bracelet broke

theduder

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May 9, 2011
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Check your screws. I went to put this on today and the metal buckle came off in my hand. I have no idea where the screws are - I searched high and low with a flashlight even.

I actually haven't had any gripes about this watch but this is inexcusable.

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theduder

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So this is kinda a disaster.

Called Samsung. Would have to send the watch in for repair - still an option but a garbage one. They can't sell me a replacement band - none exist.

Called Google. They can't do anything. The guy actually suggested I "go to Walmart or something and get a few screws put in". Great idea guy. The screws are kinda specialized.

Bottom line - stay away from all of these wearable devices for now. Total wild west. No support - I think they fully expect us to discard the husks of these things as they break.
 

theduder

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$12 later and I have a look that I'll be able to torment Apple Watch owners with. Love it.

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theduder

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So this is interesting. I got a replacement Gear Live because of another breakage issue. This one doesn't have screws like my old one. Permanent rivet type fasteners on this one. Hopefully the metal end stays put!

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cmandd

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Are you sure your first one had screws? I ordered mine on release day from Google and it has the rivets like your replacement model.
 

chimpboy74

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Sorry to drag up an old topic but this just happened to me. 4 days short of warranty expiration. Google sent me a whole new watch!
Still haven't found another band that looks good....

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