Newbie and Need Help

BusyMomKS

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Dec 31, 2015
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I just got a Gear S2 (bluetooth only) for Christmas and have paired it with my Samsung Galaxy S5 on Sprint network. I keep hearing that I should have a software update but my Gear Manager says I have the latest version. My S2 says software version is R720XXU2AOJ3. Can anyone help? I have reached out to Samsung customer service by phone and chat as well as the "Samsung specialist" at Best Buy and nobody seems to be able to help. All I am looking for, at this point, is confirmation I have the latest software or not. Samsung says since I have a bluetooth only device (not 3G) the software updates are not bound by carrier restrictions or timelines so I should have an update ending with -BOKK? Best Buy specialist says he has no idea. As a last ditch effort, I thought I would reach out to you all. Any help would be so greatly appreciated.

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schulzjt

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Dec 7, 2010
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I also have the same device and have the exact software version as you. I just tried to update via the app and it says that I have the most updated version.
 

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