My wife has been on the phone back and forth with sprint. They told her that no one else has complained about this issue before. What a joke.
Common place among big companies. The reps won't (can't as in lose their job if they do) admit that anything is a known problem. Over a decade ago, Sony released the first 36" WEGA TV with a huge screen geometry problem. A large number of people with problem sets got together via the net (I think it was AVforum IIRC) and we all called support. Many spoke to the same rep (Nancy?) over a 2 day period, and each was told they were the first to mention the issue. A month later, Sony enacted a lame half baked recall.
I'm up for it. I spent 3 hours online with then. The rep offered me $50 towards a new phone. What can that get me, an lg rumor? Sprint is really starting to tick me off.Avacomputers, I was just thinking of that.. start a online movement to get their attention about this issue. Maybe they'll fix the radio issues on these things.
what are you guys doing to your phones???? i never had any problem like that and neither has anyone else i know that has a moment.
hello fatsak
if your has no issues nad mine does since the day i got it from sprint and i am on my 5th samsung moment home.....wanna trade ? I am willing.
If you look around in the various Android/Moment forums, you'll find it's a very common issue. I've only experienced it once, but I've had the infamous CDMA data lockup problem more frequently, especially since 2.1. With lockup, the phone still works and the bars icon is there but I have no data connection or 3g/1x icon and the only way to restore it is to reboot. There's a correlation to wifi use with data lockup. I've found that I'm most susceptible to getting lockup after I turn wifi off and I've made it a habit to reboot after turning off wifi.
Good news, Sprint and radio shack have me a new hero and took back the moment. I also got a $50 gift card. Way to go Sprint.
In my opinion,the hero is much better. Than the moment.sorry to hear that.... the hero sucks. i had 4 of them, wait untill your trackball gets stuck and you get dust under the screen. when it's in your pocket or holster it's allways pushing on the trackball because it sticks out so far.