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  1. #26  

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    Quote Originally Posted by fatsack View Post
    ok i think i found part of my problem, i noticed that when i use ATK and kill "voice search" my signal drops!! i stoped killing it and my signal been great ever since , not jumping around anymore.
    UPDATE, my problem seems to be fixed, i have not had any issues since my last posts.

    much much better reception when i dont kill voice search. so tomarrow i'm gonna put pandora back on my phone and see.
  2. #27  

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    I added voice search to my ignore list and stopped the auto-kill. I did great till Sunday Morning, when I ran FourSquare. As soon as it tried to get my location the problem happened again. I rebooted, and removed foursquare and have not had the problem again. I even used SPB TV to watch the shuttle undock from the space station and watched a few YouTube videos....

    Not sure what is going on....would like to figure it out....I am not sure it is FIXED yet.
  3. #28  

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    Just wondering here because it's not clear if I'm having the same issue, but yesterday all of a sudden I cannot keep my browser open. I press to open it to my home page (Google), it starts up says acquiring position the closes by itself. Is this an issue anyone else is having? If so has anyone found out why. The only thing I can think I did before this yesterday was update my maps and join latitude. Could either of these cause that. I have since deleted all my apps except for Google Maps, Shazam, Yellowpages, Battery Time Lite and Zebra Paint (for my daughter lol, don't judge). Any help would b great
  4. #29  

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    The exact problem I am having is this...

    When on EVDO (3G)...
    - Phone signal bars go all the way up even when lower signal
    - When streaming or doing a constant data download, the 3G / data connection drops and the icon disappears from the top bar.
    - Phone signal meter locks to full
    - no data or phone calls will go through...
    - Airplane mode will not switch on or off to try to reset...
    - only way to fix is to reboot the phone

    This does not happen when using WiFi.
  5. #30  

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    Quote Originally Posted by JaxDreamFunding View Post
    The exact problem I am having is this...

    When on EVDO (3G)...
    - Phone signal bars go all the way up even when lower signal
    - When streaming or doing a constant data download, the 3G / data connection drops and the icon disappears from the top bar.
    - Phone signal meter locks to full
    - no data or phone calls will go through...
    - Airplane mode will not switch on or off to try to reset...
    - only way to fix is to reboot the phone

    This does not happen when using WiFi.
    thats what was happing to me at lease once a day, but it has not happened in a few days now, so hopefully it's fixed
  6. #31  

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    Quote Originally Posted by kjwhite622 View Post
    Just wondering here because it's not clear if I'm having the same issue, but yesterday all of a sudden I cannot keep my browser open. I press to open it to my home page (Google), it starts up says acquiring position the closes by itself. Is this an issue anyone else is having? If so has anyone found out why. The only thing I can think I did before this yesterday was update my maps and join latitude. Could either of these cause that. I have since deleted all my apps except for Google Maps, Shazam, Yellowpages, Battery Time Lite and Zebra Paint (for my daughter lol, don't judge). Any help would b great
    try changing your browser back to vision.sprintpcs.com and go into google maps and log off latitude, see if that helps
  7. #32  

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    This just started yesterday. I have had the update now and google as my home page since the release date. that would be pretty s!@#ty if the home page has to be that. I will try it though.
  8. #33  

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    OK, very odd!! I changed my homepage back to vision.sprintpcs.com, logged out of latitude. Here's the wierd part. I can go to any website and it will not close, however, if I gop to google.com before it loads completely it closes. GOOGLE ONLY!!! What the heck, isn't this a google based operating system, don't they own android? Call me crazy but why would GOOGLE be the only website I can't use? Anyone else have this issue? Would this possibly be caused from updating google maps?
  9. #34  

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    Quote Originally Posted by kjwhite622 View Post
    OK, very odd!! I changed my homepage back to vision.sprintpcs.com, logged out of latitude. Here's the wierd part. I can go to any website and it will not close, however, if I gop to google.com before it loads completely it closes. GOOGLE ONLY!!! What the heck, isn't this a google based operating system, don't they own android? Call me crazy but why would GOOGLE be the only website I can't use? Anyone else have this issue? Would this possibly be caused from updating google maps?
    thats is odd. i can go to google.com with no problem. i hit browser then menu then bookmarks then google and it opens very quickly
  10. #35  
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    It definitely appears to be software related, and for me, seems to be triggered by a combination of using location-based services (ie GPS) and simultaneous heavy data usage. Today I did a factory reset of the phone and so far the only two apps I've reinstalled are Twitter (the official twitter app, not twidroid or any of the others) and GPS Test (because I suspected the problem was GPS related, so I wanted to test this, it turned out not to make a difference). I ran it this way (only GPS Test running) for an hour or so with no problems. Then I installed Feedr and started syncing my Google Reader feeds while running GPS Test. Within 10 minutes the EVDO icon disappeared, signal strength pegged to maximum, and data services stopped working.

    Also I remember I used to have a problem similar to the one described back in the 1.5 days, but it has gotten MUCH worse (i.e. more frequent) since upgrading to 2.1.
  11. #36  

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    Quote Originally Posted by dburr View Post
    It definitely appears to be software related, and for me, seems to be triggered by a combination of using location-based services (ie GPS) and simultaneous heavy data usage. Today I did a factory reset of the phone and so far the only two apps I've reinstalled are Twitter (the official twitter app, not twidroid or any of the others) and GPS Test (because I suspected the problem was GPS related, so I wanted to test this, it turned out not to make a difference). I ran it this way (only GPS Test running) for an hour or so with no problems. Then I installed Feedr and started syncing my Google Reader feeds while running GPS Test. Within 10 minutes the EVDO icon disappeared, signal strength pegged to maximum, and data services stopped working.

    Also I remember I used to have a problem similar to the one described back in the 1.5 days, but it has gotten MUCH worse (i.e. more frequent) since upgrading to 2.1.
    I also have the EVDO icon disappear, signal strength pegged to maximum, and data services stopped working. In addition I get screen lock ups. I am VERY unhappy with this phone and operating system. I almost never get 3G but usually wind up on 2-3 bars on EVDO. I live and work in Queens NY. I doubt I will stay with Sprint when the ETF drops to I point I can live with for me and my wives phone, also a Moment.
  12. #37  

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    Well, it sounds like samsung, or sprint needs to get their act together and FIX the problem. I am going to gripe to sprint and see if they will upgrade me to the EVO when it comes out...
  13. #38  

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    Suggestion: Find a "Ready Now" Sprint location and have store tech load 2.1. Then check the "Download" function with their tech. I've worked with the Sprint store in Brandon, FL and they have been pleasant and easy to work with.

    We've worked through problems on 3 Moments. I now have my 4th. One interesting problem on the 2nd Moment was that it went into Airplane mode on its own. Problem is a "known glitch" where the power plug is loose, and, since it is on the motherboard, it can't be repaired and has to be replaced.
  14. #39  

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    Quote Originally Posted by Double Tap View Post
    I also have the EVDO icon disappear, signal strength pegged to maximum, and data services stopped working. In addition I get screen lock ups. I am VERY unhappy with this phone and operating system. I almost never get 3G but usually wind up on 2-3 bars on EVDO. I live and work in Queens NY. I doubt I will stay with Sprint when the ETF drops to I point I can live with for me and my wives phone, also a Moment.
    I'm having the same problem after the update and it just started recently for me. I'll get the EVDO drop with full signal every once in a while and it makes me mad that I have to restart the phone to get it back. I also noticed that when in Landscape, my phone likes to go into sleep for about a second then the screen lock comes on.

    Gonna contact Sprint about this.
    "The worst foe lies within the self....."
    Get yourself some storage with Dropbox: http://db.tt/hWGiTCa
  15. #40  

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    Quote Originally Posted by VDub2174 View Post
    I'm having the same problem after the update and it just started recently for me. I'll get the EVDO drop with full signal every once in a while and it makes me mad that I have to restart the phone to get it back. I also noticed that when in Landscape, my phone likes to go into sleep for about a second then the screen lock comes on.

    Gonna contact Sprint about this.
    I thought this was something that I had put on my phone, however, my wife hardly has anything on her phone...rarely uses her GPS ... never uses WiFi... and had the same thing happen yesterday...this is definitely a SPRINT/SAMSUNG issue....

    I am going to Sprint tomorrow to see what they have to say...
  16. #41  

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    well my phone is still going good with no problems. ever since i stopped killing voice search i have not had any problems.
  17. #42  

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    I read something on SDK Developers...

    The problem appears to be between the WiFi and the CDMA, so it is advised that we handle it this way...

    1) Turn off WiFi and reboot the phone
    2) Leave WiFi off....

    If you have to use WiFi, then turn it off and reboot the phone...I started my day off this way today, used the GPS, downloaded updates, downloaded RSS feeds....no data locks.

    Maybe there is something to this. Before it did not take 5 minutes to lock up...
  18. #43  

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    i never used wifi on my phone, no need to. but i use gps all the time
  19. #44  

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    Well I was feeling pretty good....until I used my GPS and then went to stream again....

    Giving up....ordered the EVO!!!!

    It will be here tomorrow!!!
    Last edited by JaxDreamFunding; 06-08-2010 at 05:59 PM.
  20. #45  

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    I'm having the exact same problem. Only I have it on my Samsung Galaxy S which was just delivered
    It also runs 2.1 and I also get "Download Unsuccessful" messages.

    I managed to do a reset via privacy -> factory settings. This worked very temporarily. I managed to download one Application and then it went back to "Download Unsuccessful".

    No I can't even reset to factory settings because I get this:

    "No reset was performed because the System Clear service is not available."
  21. #46  
  22. #47  
    Deutch's Avatar

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    Quote Originally Posted by kjwhite622 View Post
    Just wondering here because it's not clear if I'm having the same issue, but yesterday all of a sudden I cannot keep my browser open. I press to open it to my home page (Google), it starts up says acquiring position the closes by itself. Is this an issue anyone else is having? If so has anyone found out why. The only thing I can think I did before this yesterday was update my maps and join latitude. Could either of these cause that. I have since deleted all my apps except for Google Maps, Shazam, Yellowpages, Battery Time Lite and Zebra Paint (for my daughter lol, don't judge). Any help would b great
    My wife's Moment (formerly my Moment) is doing the same thing. I don't remember the phone having this problem when I had it prior to the 2.1 update. My wife just told me this has been happening for a few weeks. Did you ever get this fixed?

    The phone also dials the wrong contact. When selecting a contact and then selecting which number to call within the contact, the phone will dial a completely different contact. This has happened on numerous occasions. Anyone familiar with this bug? Maybe its time to make a visit to the Sprint store....
  23. #48  

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    My friend's Moment is acting damn sluggishly slow and battery drains has increased after the upgrade to 2.1. Any solution for this type of problem?
  24. #49  

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    Just tonite my wife's Moment has been getting the "Download Unsuccessful" message after downloading from Market, and the native Browser crashes when it tries to load Google.com, as has been documented above. Quite annoying!
  25. #50  

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    Quote Originally Posted by taylormah View Post
    My friend's Moment is acting damn sluggishly slow and battery drains has increased after the upgrade to 2.1. Any solution for this type of problem?
    Get another phone.

    The moment will not run apps from the market if you are sprint customer. It crashes from running apps market place. Market apps are incompatible with the sprint adapted android OS according to two sprint technicians. Kinda sucks doesn't it.
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