My brother wants to get that maintenance update for his Moment, the one that came out awhile ago. We tried doing it last night, we got to the screen that has the blue downloading logo and below it, it said do not turn the target off. We waited like an hour for it to move on, but it never did, so we just pulled the battery and the phone started up just fine into the main screen. We want to try to do it again, but were wondering if we're doing it wrong.. should it be taking this long?