So I bought this phone yesterday off of craigslist, and I'm actually pretty impressed with it. But there's one major problem.
The phone didn't come with the charger, so I bought a regular wall outlet charger and a usb connector for my computer. I have done EVERYTHING I can think of and my phone still won't connect to my computer.
I followed the FAQ at Samsung's website, I installed and reinstalled the drivers for the computer, I've got mass storage turned on, I've got USB debugging turned off, I've tried a soft reset of both the computer and the phone and still nothing.
When I plug the phone into the computer, the phone will charge, but I get a message from my computer that it doesn't recognize the device and there are no drivers installed. I can see the drivers for under program files so I know they're there....but nothing.
I'm not getting the USB connected icon on my notifications like I should either. I tried Samsung costumer support and they basically had me do everything I had already done, and then when that didn't work told me that they didn't know how to help me.
Does ANYONE have any idea how I can remedy this problem?
The phone didn't come with the charger, so I bought a regular wall outlet charger and a usb connector for my computer. I have done EVERYTHING I can think of and my phone still won't connect to my computer.
I followed the FAQ at Samsung's website, I installed and reinstalled the drivers for the computer, I've got mass storage turned on, I've got USB debugging turned off, I've tried a soft reset of both the computer and the phone and still nothing.
When I plug the phone into the computer, the phone will charge, but I get a message from my computer that it doesn't recognize the device and there are no drivers installed. I can see the drivers for under program files so I know they're there....but nothing.
I'm not getting the USB connected icon on my notifications like I should either. I tried Samsung costumer support and they basically had me do everything I had already done, and then when that didn't work told me that they didn't know how to help me.
Does ANYONE have any idea how I can remedy this problem?